MP4000 machine not wake up

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  • kanagavel
    Service Engineer
    • Feb 2020
    • 78

    [Electrical] MP4000 machine not wake up

    Hi friends, My problem is MP4000 machine not getting wake up from power save mode.
    I don't know how to solve this problem
    Please friends teach me how to solve this problem. Thank You.
  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #2
    Re: MP4000 machine not wake up

    update the firmware

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      Re: MP4000 machine not wake up

      x2. There has been many power save firmware updates for machines around that age.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • UNICORNico
        Trusted Tech

        250+ Posts
        • May 2018
        • 309

        #4
        Re: MP4000 machine not wake up

        Originally posted by kanagavel
        Hi friends, My problem is MP4000 machine not getting wake up from power save mode.
        I don't know how to solve this problem
        Please friends teach me how to solve this problem. Thank You.
        Technical Companion.
        If the firmware update wasn't effective, I recommend this.
        - Turn off power saving mode.
        - If the client has any glues as much program the screen shutdown in short period.

        It's been a while since these models played them, but I had the case of a pair that were "stuck" in power-saving mode. And the customer had to turn the device off/on to continue the work.
        "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

        Comment

        • aktasson
          Trusted Tech

          100+ Posts
          • Feb 2017
          • 201

          #5
          Re: MP4000 machine not wake up

          Question: All checks in frozen mode, no restart of the machine!!! machine in frozen state it's possible to open the WIM and ping command to the machine positive? Check if network connection by led on nic port by machine or switch in link state or not?
          SP-5191 = 0 or on 1 programmed?

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: MP4000 machine not wake up

            Originally posted by kanagavel
            Hi friends, My problem is MP4000 machine not getting wake up from power save mode.
            I don't know how to solve this problem
            Please friends teach me how to solve this problem. Thank You.
            just a suggestion.. Find a service manual

            Comment

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