what machine is this?

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356

    what machine is this?

    hi
    I have someone who is considering doing work on my house and has a wide format giving him some issues.
    mpw3600????
    thanks
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  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1025

    #2
    Re: what machine is this?

    Er, predecessor to the MP W3601. Seriously, a little out of date but just a Ricoh wide format machine.

    Comment

    • fshead
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2356

      #3
      Re: what machine is this?

      Originally posted by zed255
      Er, predecessor to the MP W3601. Seriously, a little out of date but just a Ricoh wide format machine.

      thanks
      are parts available still?
      He tried to explain a piece missing where the paper exits allowing one or two but jams the rest..Someone told him it was called a waterfall??
      i dont see any wide formats.

      Comment

      • skinnyb
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 291

        #4
        Re: what machine is this?

        Simple machines, just all the parts (Fuser rollers, dev unit, drum, are huge (wide) and bulky to handle by one person...

        Sent from my LM-V405 using Tapatalk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35061

          #5
          Re: what machine is this?

          Check the serial number label for a Product Code. Either a B286 W2400, B289 W3600 or D344 RW3600.
          Launch date 7/16/2007
          I have initial release service manual, parts catalog, point-to-point and Operator manuals 1&2. PM me your email if you want them.

          Comment

          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2356

            #6
            Re: what machine is this?

            Originally posted by slimslob
            Check the serial number label for a Product Code. Either a B286 W2400, B289 W3600 or D344 RW3600.
            Launch date 7/16/2007
            I have initial release service manual, parts catalog, point-to-point and Operator manuals 1&2. PM me your email if you want them.

            Thanks SLIM.
            This guys office is 45 mins away and with all the protests going on around me i am staying close to home as there have been some talk of trying to burn down homes or cars...I am not worried but my wife gets real spooked...

            Comment

            • zed255
              How'd ya manage that?

              1,000+ Posts
              • Dec 2009
              • 1025

              #7
              Re: what machine is this?

              The MP W2400 and MP W3600 and all earlier products are no longer officially supported, at least in Canada anyhow. We have cancelled all service contracts on these. Basic parts (drum, blade, dev, etc.) are common with the still supported MP Wxx01 series, but things like boards would be a crap shoot regarding availability. The MP Wxx01 series will be next on the chopping block, after which some items not common with more recent models will become extinct once supply dries up.

              Comment

              • fshead
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2356

                #8
                Re: what machine is this?

                Originally posted by zed255
                The MP W2400 and MP W3600 and all earlier products are no longer officially supported, at least in Canada anyhow. We have cancelled all service contracts on these. Basic parts (drum, blade, dev, etc.) are common with the still supported MP Wxx01 series, but things like boards would be a crap shoot regarding availability. The MP Wxx01 series will be next on the chopping block, after which some items not common with more recent models will become extinct once supply dries up.

                thanks
                i gotta check it out this week..
                His complaint is a piece outside that keeps copies made in neat pile in multiple copy jobs..
                Seems to have issues after 2 copies..maybe a guide?

                Comment

                • zed255
                  How'd ya manage that?

                  1,000+ Posts
                  • Dec 2009
                  • 1025

                  #9
                  Re: what machine is this?

                  If he is trying to use the lower exit it is fruitless for multiple prints save for the largest sizes. For the upper exit, the blue guides can get broken.

                  Comment

                  • fshead
                    Service Manager

                    1,000+ Posts
                    • Jan 2009
                    • 2356

                    #10
                    Re: what machine is this?

                    Originally posted by zed255
                    If he is trying to use the lower exit it is fruitless for multiple prints save for the largest sizes. For the upper exit, the blue guides can get broken.
                    thanks
                    i will give a look this week..

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35061

                      #11
                      Re: what machine is this?

                      Originally posted by zed255
                      If he is trying to use the lower exit it is fruitless for multiple prints save for the largest sizes. For the upper exit, the blue guides can get broken.
                      I believe that with this model the blue guides are only for originals. See attached for rear stacker.
                      REAR STACKER.jpg

                      Comment

                      • Brianneoe
                        Trusted Tech

                        250+ Posts
                        • May 2015
                        • 317

                        #12
                        Re: what machine is this?

                        For starters the machine is missing the flag to tell it to eject the paper to the top. In between the 2 blue guides on the exit door you have cut out that the flag would sit. Having the paper come out on the top is where 99% of my customers have the paper exit because having it free fall to the bottom is a pain. You can tape up the flag sensor and have the paper eject to the top but you are missing the 2 top exit trays that stacks them. You can PM me if you need parts or help. I run between Montauk to Manhattan and spend too much time in Brooklyn.

                        Good luck

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356

                          #13
                          Re: what machine is this?

                          hi
                          thanks for the help and i too do brooklyn and have been happy to stay at home with all the protesters causing havoc.
                          I plan on going to this guy as a favor as i needed an licensed electrician to finish a subpanel and a few others items.I have not been in Montauk
                          in 4 years but use to drive out there to fish often...And camp at Hither Hills campsite on the beach...
                          I have to assume you are an independant?

                          Comment

                          • Brianneoe
                            Trusted Tech

                            250+ Posts
                            • May 2015
                            • 317

                            #14
                            Re: what machine is this?

                            I'm a SM for a small auth dealer. I do a lot of Wide Formats and help out my techs anywhere its needed.

                            Comment

                            • fshead
                              Service Manager

                              1,000+ Posts
                              • Jan 2009
                              • 2356

                              #15
                              Re: what machine is this?

                              hi
                              are you in ASTORIA?

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