Ricoh mpc 2800 sc672

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  • johncord
    Technician
    • Jun 2015
    • 17

    [Error Code] Ricoh mpc 2800 sc672

    First we had a laser motor error SC202 and the Copier lcd display light just came black,so we fixed the BICU board fuse & replaced the laser motor and now the LCD LIGHT IS ON but after a couple of second the machine displays please wait and stalls on error CODE SC672 is displayed ,keyboar lcd and green light is on but no button is responsive.We have pulled the 1 stick ram out cleaned contacts, all connectors are well harnessed,Cond C174 (OK) , 24 V on R294, %Volts is there too,noticed green led on board always blinking, any suggestion please (Tested power supply looks OK) thank you
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: Ricoh mpc 2800 sc672

    From Goose's Guide:
    Controller to Op Panel comm error - check connection between controller and op panel
    Controller to Op Panel comm error - replace controller board
    Controller to Op Panel comm error - confirm dip SW #1 is in the OFF position
    Controller to Op Panel comm error - update system fw to 1.14.3 or higher & network docbox fw to 1.01 or higher
    You may have damaged the BICU trying to replace the "fuse" or you may have failed to reconnect everything you disconnected. There may have also been additional problems with the BICU before you started.

    Comment

    • johncord
      Technician
      • Jun 2015
      • 17

      #3
      Re: Ricoh mpc 2800 sc672

      Thanks , as soon after it made an error , the sc202 was not visible as the LCD was not lit (was dark), we replaced the fuse on the board Bicu the display lcd light came on and we could read the error, replacing the mirror motor now we are getting SC 652.checked all connectors to controller all seems ok. OLD mirror motor had 2 components burnt.

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3947

        #4
        Re: Ricoh mpc 2800 sc672

        The dark LCD with SC202 is a well known error on this series and its predecessor, where the Polygon Motor takes out the BICU. Typically, both should be replaced at the same time.
        My guess is that you still have an issue with the BICU .

        Comment

        • johncord
          Technician
          • Jun 2015
          • 17

          #5
          Re: Ricoh mpc 2800 sc672

          thanks,i think i better try to find a used bicu card and start from there, what i find strange is that the machine keypad and lcd keypad do not work only displa, display light and green light on top of switch

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35063

            #6
            Re: Ricoh mpc 2800 sc672

            Originally posted by johncord
            thanks,i think i better try to find a used bicu card and start from there, what i find strange is that the machine keypad and lcd keypad do not work only displa, display light and green light on top of switch
            That is another symptom of a communication error between the controller, BICU, and the control panel. Before spending money, recheck all connections.

            Comment

            • johncord
              Technician
              • Jun 2015
              • 17

              #7
              Re: Ricoh mpc 2800 sc672

              thank you once again, i have checked cables 3 times now all looks in place..

              Comment

              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393

                #8
                Re: Ricoh mpc 2800 sc672

                Originally posted by johncord
                Thanks , as soon after it made an error , the sc202 was not visible as the LCD was not lit (was dark), we replaced the fuse on the board Bicu the display lcd light came on and we could read the error, replacing the mirror motor now we are getting SC 652.checked all connectors to controller all seems ok. OLD mirror motor had 2 components burnt.
                What fuse did you replace on the BICU?
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

                Comment

                • johncord
                  Technician
                  • Jun 2015
                  • 17

                  #9
                  Re: Ricoh mpc 2800 sc672

                  It is a protective link R294 ,the lcd display lit up replacing this component , all other cap seems ok, what is your point any suggestion .the 24v and 5v are there.
                  really appreciate, trying to find some boards online for a fair price.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Ricoh mpc 2800 sc672

                    Originally posted by johncord
                    thank you once again, i have checked cables 3 times now all looks in place..

                    LOOKS?

                    did you disconnect the re-connect just because something LOOKS connected doesn't mean they ARE connected properly.. you COULD have a bent pin in the connector

                    pull the damn harnesses and reconnect

                    Comment

                    • johncord
                      Technician
                      • Jun 2015
                      • 17

                      #11
                      Re: Ricoh mpc 2800 sc672

                      its a good point about the connectors, but i have checked them individually all 11 with a watch maker magnifier, thanks though for your suggestion, its a plus

                      Comment

                      • johncord
                        Technician
                        • Jun 2015
                        • 17

                        #12
                        Re: Ricoh mpc 2800 sc672

                        What I am concerned is that green LED 3 on Bicu is blinking continuously , is it normal or an error indication ???

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356

                          #13
                          Re: Ricoh mpc 2800 sc672

                          i am about to gut a mpc2800 now if you are looking for parts.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 35063

                            #14
                            Re: Ricoh mpc 2800 sc672

                            Originally posted by johncord
                            What I am concerned is that green LED 3 on Bicu is blinking continuously , is it normal or an error indication ???
                            That is probably what is referred to as the heart beat indicator. It shows that the system clock is functioning. If it were orange or red it would indicate a major problem.

                            As for the control panel, the basic display on the LCD screen is controlled by the firmware loaded to the control panel main board. The operation of the touch screen and the buttons on the panel are controlled through communication with the controller. You press a button and that action is sent to the controller. You touch the touch screen and the X and Y coordinates of where you touched is sent to the controller. No communication with the controller, no response to what you press of touch.

                            Comment

                            • johncord
                              Technician
                              • Jun 2015
                              • 17

                              #15
                              Re: Ricoh mpc 2800 sc672

                              thanks for info, really interesting to know,a tech here suggested the touch screen is faulty, could it be ??? as no buttons are functioning,is it the initialization process that when it comes to the display section it stops ???Thanks all for your support

                              Comment

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