C5502 "photconductor units not set"

[mikadonovan]

I had this issue as well as sc670,sc681. I replaced the M dev unit and HDD, and the machine started operating normally.. UNTIL a new toner cart was installed, and the photoconductor message popped up again. It turns out the BRB (RF board for the toner carts) was causing ALL those issues. I have had them fail before by not detecting the toner cart, but never like this. This is just an FYI that might save a tech some time .

[mga]

Re: C5502 "photconductor units not set"

I had this issue as well as sc670,sc681. I replaced the M dev unit and HDD, and the machine started operating normally.. UNTIL a new toner cart was installed, and the photoconductor message popped up again. It turns out the BRB (RF board for the toner carts) was causing ALL those issues. I have had them fail before by not detecting the toner cart, but never like this. This is just an FYI that might save a tech some time .

Hi mikadonovan
I've had this quite a few times rubbish toner causing the problem some times can fit but sometimes forget it had it twice saying all photoconductors not installed correctly replaced everything binned the machine in the end

[MIGUELMARCHENA]

Re: C5502 "photconductor units not set"

Hi mikadonovan
I've had this quite a few times rubbish toner causing the problem some times can fit but sometimes forget it had it twice saying all photoconductors not installed correctly replaced everything binned the machine in the end

Thanks for your suggestion .

On one occasion, they had had problems due to a toner that they installed without removing the seals from the new cartridge, the strip was changed because the contacts had been damaged.

But I'm going to review this as it is not strange that the same thing happened.

In this town the current is very annoying, and the client does not collaborate in this regard either, since it connects to a single outlet even the coffee stove ... and does not heed recommendations

Thank you very much for answering .

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[Phil B.]

Re: C5502 "photconductor units not set"

Thanks for your suggestion .

On one occasion, they had had problems due to a toner that they installed without removing the seals from the new cartridge, the strip was changed because the contacts had been damaged.

But I'm going to review this as it is not strange that the same thing happened.

In this town the current is very annoying, and the client does not collaborate in this regard either, since it connects to a single outlet even the coffee stove ... and does not heed recommendations

Thank you very much for answering .

Enviado desde mi H3321 mediante Tapatalk

RE: unstable power. Tell them no more service calls UNTIL you have a licensed electrician verify power is stable. There are certified surge protectors out there.. but they only cover spikes, not dips. For DIPS they need to purchase a LINE CONDITIONER. (don't use an BATTERY BACKUP.. cuz every time the fuser lamps fire the UPS will beep.)

ESP Multi-Stage Surge Protection and Power Conditioners

[MIGUELMARCHENA]

Re: C5502 "photconductor units not set"

Good advice ... thank you very much

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[Mark Bbb]

Re: C5502 "photconductor units not set"

I had this issue as well as sc670,sc681. I replaced the M dev unit and HDD, and the machine started operating normally.. UNTIL a new toner cart was installed, and the photoconductor message popped up again. It turns out the BRB (RF board for the toner carts) was causing ALL those issues. I have had them fail before by not detecting the toner cart, but never like this. This is just an FYI that might save a tech some time .

You say you have replaced the develop unit, and that the message "replace pcu" popped up.
But you did not replace the pcu, is it? So this message was not an error?
Or am i missing something?

[mikadonovan]

Re: C5502 "photconductor units not set"

You say you have replaced the develop unit, and that the message "replace pcu" popped up.
But you did not replace the pcu, is it? So this message was not an error?
Or am i missing something?

You are pretty much missing it all. Reread my post to answer your question, and BTW, my issue has already been resolved. I include this post link to possibly help out someone else. Keep up.

[Mark Bbb]

Re: C5502 "photconductor units not set"

You are pretty much missing it all. Reread my post to answer your question, and BTW, my issue has already been resolved. I include this post link to possibly help out someone else. Keep up.

It could have been that machine gave this message (to replace the pcu) because it's lifetime has been done...
You must admit that that was not very clear in your post ...

[mikadonovan]

Re: C5502 "photconductor units not set"

It could have been that machine gave this message (to replace the pcu) because it's lifetime has been done...
You must admit that that was not very clear in your post ...

AGAIN, this issue that I had has ALREADY BEEN RESOLVED. I included a link to this thread as a response to Miguel Marchena's thread because it contained relevant information.

[MIGUELMARCHENA]

Re: C5502 "photconductor units not set"

It could have been that machine gave this message (to replace the pcu) because it's lifetime has been done...
You must admit that that was not very clear in your post ...

The units were almost new, because 4 years ago I sold the machine to them, they were worn out, but the owner bought the units and the fuser also separately.
He didn't buy them from me.

He asks for service where it is cheaper, and when he is stranded and those who charge as a gift cannot, they call our company when the machine is already serious

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