SP C410DN no feed

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936
    #1

    SP C410DN no feed

    Hi, All. I am dealing with a dreaded 410 (big, complicated, all components crammed into a small space, and you cannot do a visual on the feed from the paper tray). The tray feed roller is turning (I can hear it) but it shows a J003 misfeed every time. When I pull out the tray(this is the second tray I have tried in the machine), the paper has not moved at all leaving me to believe that the paper is not coming in contact good enough with the feed roller. Unfortunately, you can't see any of this with this design. Sigh. Anyone had weird tray 1 issues with this model? BTW, paper feeds just fine from the bypass.
    NEVER ASSUME ANYTHING
    Tags: feed, good, paper, roller, tray
    • Polo-022
      Trusted Tech

      250+ Posts
      • Sep 2007
      • 479
      #2
      Re: SP C410DN no feed

      I would make a mark with a pen on the feed roller to check if it turns
      and it is enabled. Do not trust it if it is old enough,look for the friction pad
      spring if it exists also.

        Comment

        • Polo-022
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 479
          #3
          Re: SP C410DN no feed

          No Technical Bulletin reference also.

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393
              #4
              Re: SP C410DN no feed

              Originally posted by mikadonovan
              Hi, All. I am dealing with a dreaded 410 (big, complicated, all components crammed into a small space, and you cannot do a visual on the feed from the paper tray). The tray feed roller is turning (I can hear it) but it shows a J003 misfeed every time. When I pull out the tray(this is the second tray I have tried in the machine), the paper has not moved at all leaving me to believe that the paper is not coming in contact good enough with the feed roller. Unfortunately, you can't see any of this with this design. Sigh. Anyone had weird tray 1 issues with this model? BTW, paper feeds just fine from the bypass.
              Have a look at the green plastic that you have to pull away from feed roller when you replace they brake
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2936
                  #5
                  Re: SP C410DN no feed

                  Originally posted by mga
                  Have a look at the green plastic that you have to pull away from feed roller when you replace they brake
                  It is intact and functioning correctly. I just went through the process of pulling, disassembling and cleaning the feed clutch. I will have it back together tomorrow for testing, THEN I get to deal with the original issue of SC 303.
                  NEVER ASSUME ANYTHING

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393
                      #6
                      Re: SP C410DN no feed

                      Originally posted by mikadonovan
                      It is intact and functioning correctly. I just went through the process of pulling, disassembling and cleaning the feed clutch. I will have it back together tomorrow for testing, THEN I get to deal with the original issue of SC 303.
                      That error would probably be the yellow pcu
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                        Comment

                        • mikadonovan
                          Senior Tech

                          Site Contributor
                          2,500+ Posts
                          • May 2008
                          • 2936
                          #7
                          Re: SP C410DN no feed

                          Originally posted by mga
                          That error would probably be the yellow pcu
                          Unfortunately a brand new set of pcu's were installed, and the error returned. FUN FUN!
                          NEVER ASSUME ANYTHING

                            Comment

                            • mikadonovan
                              Senior Tech

                              Site Contributor
                              2,500+ Posts
                              • May 2008
                              • 2936
                              #8
                              Re: SP C410DN no feed

                              Ok, I got it to feed now. The machine is setting on a salesmaker machine cart with a carpeted top, so I put a piece of cardboard underneath to allow for tray 1 easy removal. I have done this in the past with no feed issues. However this time the tray was being pushed up a couple mils by the cardboard. I put a couple of B246 sep rollers under the front machine feet and feeding is all good now, and the sc303 has not returned at this point. Thanks everyone for the responses and have a great day!
                              NEVER ASSUME ANYTHING

                                Comment

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