The privileges..?

[Tech18]

Hi All..
I have MPC 4503
I try to change the setting for customer .. but it keeps saying ..
"You don't have the privileges to use this function" ..

How do I disable this ..?

Thanks

[bsm2]

Re: The privileges..?

Hi All..
I try to change the setting for customer .. but it keeps saying ..
"You don't have the privileges to use this function" ..

How do I disable this ..?

Thanks

What model an make

[mikadonovan]

Re: The privileges..?

Log in as administrator and add the functions in user tools.

[Tech18]

Re: The privileges..?

What model an make

Sorry ..
It's Ricoh MPC 4503

[Tech18]

Re: The privileges..?

Log in as administrator and add the functions in user tools.

I tried that .. won't let me ?
You mean .. log in Web to change it ..?
Can you explain more procedures please ..
Thanks

[slimslob]

Re: The privileges..?

What screen were you on? If you are in User Tools, you need to be logged in as admin. If you are not in User Tools, admin does not have any privileges. It is a common mistake many of us have made. We get in a hurry. We go into User Tools and login to make changes. We exit User Tools to test the changes bit forget to log out first.

[Tech18]

Re: The privileges..?

What screen were you on? If you are in User Tools, you need to be logged in as admin. If you are not in User Tools, admin does not have any privileges. It is a common mistake many of us have made. We get in a hurry. We go into User Tools and login to make changes. We exit User Tools to test the changes bit forget to log out first.

There is No Admin Log in UserTool ..?
It didn't ask me to log in ..
Do i miss something?

[slimslob]

Re: The privileges..?

There is No Admin Log in UserTool ..?
It didn't ask me to log in ..
Do i miss something?

Unless you are using the Smart Operation Panel the Login/Logout button is located to the right of the number panel right above the User Tools button.

[Tech18]

Re: The privileges..?

Unless you are using the Smart Operation Panel the Login/Logout button is located to the right of the number panel right above the User Tools button.

No, It's a regular control panel ..
I think .. customer was playing with it ..??

[slimslob]

Re: The privileges..?

No, It's a regular control panel ..
I think .. customer was playing with it ..??

Then see my first reply. My second tells you where the Login/Logout button is located.

[Tech18]

Re: The privileges..?

Then see my first reply. My second tells you where the Login/Logout button is located.

I never had to do this before..
but i will try when I go back to the customer !!

Thanks

[RustySprocket]

Re: The privileges..?

Its possible the login button wont be there in User Tools. Youll need to go into the Adminstrator Tools tab and turn on Administrator Authentication in this case.

[slimslob]

Re: The privileges..?

Its possible the login button wont be there in User Tools. Youll need to go into the Adminstrator Tools tab and turn on Administrator Authentication in this case.

The Login/Logout button s a physical keyboard switch. It is always there.

[RustySprocket]

Re: The privileges..?

The Login/Logout button s a physical keyboard switch. It is always there.

Youre right. Thanks, i forgot that detail. Ive spent too much time with the SOP recently.

[KenB]

Re: The privileges..?

Youre right. Thanks, i forgot that detail. Ive spent too much time with the SOP recently.

I know the feeling all too well...