We are dealing in Full maintenace Service Agreement here and supplying the Ricoh printer and some time our customer asked the main counter zero but as we donot know how to do it. If anybody can help me out. We are sypplying the CL-4000DN, AP-4510, SP-8100 ptinter
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You can reset a lot of counters on Ricoh machines, but you can not reset the total copy counter. Why does the customer want to reset the counter? -
RICOH Printer
As I have told you that you that we have been supplying the printer on rental basis. Some of our customer asked to have the zero counter just for using the machine no matter of old one.Comment
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RICOH printer
May we the parts number of NV Ram of these printer or where I can get it.Comment
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Messing with the NVRAM is not a good idea, as it stores all of your settings, and constantly moving the data to a card or manually inputting it can cause some major issues, especially with static, corrupted info, etc.
I can totally understand why you want to do it, but you're seriously asking for major issues by constantly messing with the software guts of the printers.
What about printing out the meters upon delivery, then each customer signs it, you make a copy of it, and then both parties acknowledge the meters, both b&w and color? I'm sure you're doing something like this anyway, but the customers are renting the equipment, and they know that rental equipment is not new; that's why it's a rental.Bachelor of Science in Information Technology, Comptia A+, Comptia Network+Comment
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Schooltech is absolutely right. You can install new NVRAM following the procedure to the letter and still end up turning a working machine into a turd. I would certainly try to work my way around the customers wish on this particular point.NEVER ASSUME ANYTHINGComment
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Not to mention that it is absolutely illegal.73 DE W5SSJComment
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You said illegal, ummm whats that, hehesigpicWe can all Win, but at the end we all loose. Save the greyhoundComment
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Thats a sick bird isn't it!Comment
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