mp c4503 copy issue

[Marwanalhajbi]

as shown in the link below

WeTransfer


the printed document converts from green to blue when i copy it,i have cleaned the scanner glasses,firmware is updated also registration and calibration for colors were performed,

any suggestion please

[Mark Bbb]

Re: mp c4503 copy issue

Is the printout from the auto color calilbration good?

[Marwanalhajbi]

Re: mp c4503 copy issue

Is the printout from the auto color calilbration good?

yes sir, i changed all pm counters

[eccelobo]

Re: mp c4503 copy issue

Does it happen with that particular document or with every green?
Try copying with different copy modes (text, photo, special original, etc)
Good luck!

[Mark Bbb]

Re: mp c4503 copy issue

can you upload the printout from the auto color calibration?

[mikadonovan]

Re: mp c4503 copy issue

Clean the ID sensors and then run ACC.

[slimslob]

Re: mp c4503 copy issue

as shown in the link below

WeTransfer


the printed document converts from green to blue when i copy it,i have cleaned the scanner glasses,firmware is updated also registration and calibration for colors were performed,

any suggestion please

Yellow is missing or weak. Similar problem to what Pixtech Frameworks is having with a C5503.

[mga]

Re: mp c4503 copy issue

yes sir, i changed all pm counters

? So you replaced parts