Black dots Aficio C3002

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  • andrec123
    Junior Member
    • Nov 2015
    • 9

    [Misc] Black dots Aficio C3002

    Hello, I'm having a problem with a customer's C3002, the prints come out with black dots, some with dragging, the pads are all new and the fusion has a new sleeve, with the pad and oil, when and thicker sheets exacerbates the problem, even defined thick printing. Furthermore, it does a bit of replication in the background when you print text, you almost don't notice it.


    I leave some images attached to demonstrate the problem.


    Does anyone know how to solve?


    Thanks.2.jpg1.jpg
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Black dots Aficio C3002

    Originally posted by andrec123
    Hello, I'm having a problem with a customer's C3002, the prints come out with black dots, some with dragging, the pads are all new and the fusion has a new sleeve, with the pad and oil, when and thicker sheets exacerbates the problem, even defined thick printing. Furthermore, it does a bit of replication in the background when you print text, you almost don't notice it.
    I leave some images attached to demonstrate the problem. Does anyone know how to solve?


    Thanks.[ATTACH=CONFIG]47287[/ATTACH][ATTACH=CONFIG]47288[/ATTACH]
    classic drum problems... it has 'ticks' in it

    Comment

    • andrec123
      Junior Member
      • Nov 2015
      • 9

      #3
      Re: Black dots Aficio C3002

      Originally posted by Phil B.
      classic drum problems... it has 'ticks' in it



      Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.

      Thanks
      Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Black dots Aficio C3002

        Originally posted by andrec123
        Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.

        Thanks
        Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.
        genuine OEM drum or rebuilt?

        do they run heavy stock or labels?

        have you actually examined the K drum unit?

        what does the charge roller look like?

        what have you done to the machine?

        clean the inside... pull drums belt.. clean all toner off of frame

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35061

          #5
          Re: Black dots Aficio C3002

          Originally posted by andrec123
          Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.

          Thanks
          Thanks for your answer, the black pcu has less than 1500 copies and the color ones are around 10000, is that so? Looking at them they are new.
          Are you using Genuine Ricoh parts and supplies?

          What is the PM count on the ITB and the ITB cleaning unit?

          Comment

          • andrec123
            Junior Member
            • Nov 2015
            • 9

            #6

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: Black dots Aficio C3002


              so drum wasn't genuine .. bet the toner is crap 3rd party also

              Comment

              • 8T2
                Trusted Tech

                250+ Posts
                • Aug 2015
                • 257

                #8
                Re: Black dots Aficio C3002

                Lol I'm not even sure what I'm looking at (broken screen) is that a picture of a kitchen?

                Post a colour test page and a counter page? Personally I would find that a bit less confusing and easier to troubleshoot.

                It looks like it's dumping toner on black...is it using the correct genuine Ricoh toner?

                Sent from my WAS-LX1 using Tapatalk

                Comment

                • fshead
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2356

                  #9
                  Re: Black dots Aficio C3002

                  i agree get better samples
                  crooked and odd.
                  do a test sheet and a config page............

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: Black dots Aficio C3002

                    my bet is on bad toner (not original Ricoh mpc3002)

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393

                      #11
                      Re: Black dots Aficio C3002

                      Don't try to save money buying cheap China parts it doesn't work just causes recalls and replacing again & again.

                      Buy cheap pay twice
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                      Comment

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