RICOH C3002 (SC572-00)

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  • Pixtech Frameworks
    Trusted Tech

    100+ Posts
    • May 2020
    • 226

    RICOH C3002 (SC572-00)

    Hi Everyone,

    A customer reported to me that the machines throws up error sc572-00. Does anyone have an idea the solution or have an encounter.
    Thanks for the contribution.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: RICOH C3002 (SC572-00)

    Fusing unit pressure roller does not reach warm up error.
    Thermistor
    Thermostat
    Thermopile
    Fusing lamp

    Comment

    • Pixtech Frameworks
      Trusted Tech

      100+ Posts
      • May 2020
      • 226

      #3
      Re: RICOH C3002 (SC572-00)

      Thanks.
      I'll check the above following to know the cause or probably change the fuser unit.
      Because, fusing sleeve had been changed twice as told by the customer.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35067

        #4
        Re: RICOH C3002 (SC572-00)

        Originally posted by Pixtech Frameworks
        Thanks.
        I'll check the above following to know the cause or probably change the fuser unit.
        Because, fusing sleeve had been changed twice as told by the customer.
        Whoever replaced the fusing sleeve may have done so because of the same error when what really needed to be replaced was a thermistor.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2413

          #5
          Re: RICOH C3002 (SC572-00)

          I think for this series there is not a big price gap between a fuser unit or a sleeve plus labour time...

          And yes, since the SC does point out the pressure roller temperature it's probably a faulty pressure roller thermistor.

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: RICOH C3002 (SC572-00)

            Originally posted by Pixtech Frameworks
            Hi Everyone,

            A customer reported to me that the machines throws up error sc572-00. Does anyone have an idea the solution or have an encounter.
            Thanks for the contribution.
            Its most probably the pressure roller end thermistor quite common also don't just replace sleeve on its own always replace new oem sleeve assy.
            I always replace sleeve assy, pressure roller, bearings, gears and thermistors then it's job done
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

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