Ricoh SP C821dn cyan toner reads empty even with new cylinder

[rkagerer]

Re: Ricoh SP C821dn cyan toner reads empty even with new cylinder

Actually, one more quick question while I'm here. These are photos of the replacement toner pump and tube I received. It was supposed to be a cyan one but that yellow residue on the pump and in the tube looked to me like yellow toner.

When I told the guy he sent me a yellow pump instead, he replied:

this is yellow material that comes on every pump, ricoh puts it to avoid having the rubber from drying

Is that true?

The printer's working now so it's not a big deal, just want to know if I got "hoodwinked".

[slimslob]

Re: Ricoh SP C821dn cyan toner reads empty even with new cylinder

Actually, one more quick question while I'm here. These are photos of the replacement toner pump and tube I received. It was supposed to be a cyan one but that yellow residue on the pump and in the tube looked to me like yellow toner.

When I told the guy he sent me a yellow pump instead, he replied:



Is that true?

The printer's working now so it's not a big deal, just want to know if I got "hoodwinked".

What you were told was not the truth, the truth is that when they test the pumps at the factory, they use yellow toner. The amount of residual yellow is not enough to be a problem for C M or K. I have even seen new drum units with yellow residue.

Yellow toner can also be used as as a drum and blade setting powder on high volume and production model as long as it does not contain any developer. Never use the yellow toner of the D081/D082 or D014/D015 copiers because it contains developer that could damage the drum and ITB.