ricoh mp c6502 sc 569-2/ 569-4

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  • danideglew
    Junior Member
    • Feb 2018
    • 5

    [Error Code] ricoh mp c6502 sc 569-2/ 569-4

    hello, I have a ricoh mp c6502 with this code, it gives it at the beginning, the fuser unit I tested it on another c6502 and it works fine, there is no paper in the connectors the pressure motor works, did it happen to someone?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: ricoh mp c6502 sc 569-2/ 569-4

    Originally posted by danideglew
    hello, I have a ricoh mp c6502 with this code, it gives it at the beginning, the fuser unit I tested it on another c6502 and it works fine, there is no paper in the connectors the pressure motor works, did it happen to someone?
    did you c;ear the error in SC mode?

    reset error code sc562-02 on ricoh mp c4503 - YouTube

    Comment

    • MIKON
      Trusted Tech

      100+ Posts
      • Jul 2015
      • 179

      #3
      Re: ricoh mp c6502 sc 569-2/ 569-4

      try setting sp1151 01 to 1

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35064

        #4
        Re: ricoh mp c6502 sc 569-2/ 569-4

        Originally posted by danideglew
        hello, I have a ricoh mp c6502 with this code, it gives it at the beginning, the fuser unit I tested it on another c6502 and it works fine, there is no paper in the connectors the pressure motor works, did it happen to someone?
        My experience was that it only requires a piece of paper the width of the contact tabs in the machine side of the drawer connector to cause the problem. You need to use a bright flash light and look for a connector position that looks slightly different.

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: ricoh mp c6502 sc 569-2/ 569-4

          Originally posted by slimslob
          My experience was that it only requires a piece of paper the width of the contact tabs in the machine side of the drawer connector to cause the problem. You need to use a bright flash light and look for a connector position that looks slightly different.
          +1 for this

          Comment

          • danideglew
            Junior Member
            • Feb 2018
            • 5

            #6
            Re: ricoh mp c6502 sc 569-2/ 569-4

            Originally posted by Phil B.
            did you c;ear the error in SC mode?

            reset error code sc562-02 on ricoh mp c4503 - YouTube
            yes, but it didn't work

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: ricoh mp c6502 sc 569-2/ 569-4

              Originally posted by danideglew
              hello, I have a ricoh mp c6502 with this code, it gives it at the beginning, the fuser unit I tested it on another c6502 and it works fine, there is no paper in the connectors the pressure motor works, did it happen to someone?
              Hope this helps
              Attached Files
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              Comment

              • danideglew
                Junior Member
                • Feb 2018
                • 5

                #8
                Re: ricoh mp c6502 sc 569-2/ 569-4

                Originally posted by MIKON
                try setting sp1151 01 to 1
                yes, the sc disappears, but no fusing.

                Comment

                • danideglew
                  Junior Member
                  • Feb 2018
                  • 5

                  #9
                  Re: ricoh mp c6502 sc 569-2/ 569-4

                  Originally posted by mga
                  Hope this helps
                  Yes, I saw the technical bulletin, but it does not apply in this case

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35064

                    #10
                    Re: ricoh mp c6502 sc 569-2/ 569-4

                    Originally posted by danideglew
                    yes, but it didn't work
                    That is because it is for the C4503.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35064

                      #11
                      Re: ricoh mp c6502 sc 569-2/ 569-4

                      Originally posted by danideglew
                      Yes, I saw the technical bulletin, but it does not apply in this case
                      And what makes you say that it does not apply?

                      Comment

                      • danideglew
                        Junior Member
                        • Feb 2018
                        • 5

                        #12
                        Re: ricoh mp c6502 sc 569-2/ 569-4

                        Originally posted by slimslob
                        That is because it is for the C4503.
                        now stay sc 569-4

                        Comment

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