any guide list for slow printing non WSD?

[fshead]

Re: any guide list for slow printing non WSD?

Internet speed is not a concern when they are printing on the network ( as long as wifi signals are not dropping and the file is already downloaded / stored locally on their computer) as the connection is local and you are not reaching out. Have you tried printing a variety of pdf files? PDF slow printing always tricky as it is never the same solution. Is the file you are printing from something like auto cad? Does the machine have postscript? What is the default language of the machine?

The best trick I found is whenever I send the print command I always have the " see what is printing " box open. That shows me if the computer has sent the entire file or is spooling the job and sending it page by page. When some of the settings are not ideal, 10 pages can be like 50MB.

thanks
At first they were printing small PDF files from email.
I downloaded that file and then opened it in file location and still slow,size was 1 to 3 meg.
Did page 1 and then waited for pages 2 to 5.
I am awaiting their internet is back working to revisit..

[rthonpm]

Re: any guide list for slow printing non WSD?

Are the PDF's actual documents or scanned PDF's? I've seen issues with printing scanner generated PDF files going all the way back to the 5627 (1027) series.

If the customer has full Acrobat, have them try saving the file as a reduced size PDF. If not, try printing it to the built-in PDF printer in Windows and then print the file it outputs.

Also try changing the printer port to LPR mode instead of RAW with the queue name lp.

Sent from my BlackBerry using Tapatalk

[CopyBats]

Re: any guide list for slow printing non WSD?

SO I called account and find out their internet has been having issues and now is out.
Told them to have the tech do a speed test on site and see if they are getting what they are paying for..

Internet speed is not a concern when they are printing on the network ( as long as wifi signals are not dropping and the file is already downloaded / stored locally on their computer) as the connection is local and you are not reaching out. Have you tried printing a variety of pdf files? PDF slow printing always tricky as it is never the same solution. Is the file you are printing from something like auto cad? Does the machine have postscript? What is the default language of the machine?

The best trick I found is whenever I send the print command I always have the " see what is printing " box open. That shows me if the computer has sent the entire file or is spooling the job and sending it page by page. When some of the settings are not ideal, 10 pages can be like 50MB.

[luca72]

Re: any guide list for slow printing non WSD?

thanks
Never thought of the HDD as no HDD appear on SC history.
If I print from the control panel usb port does that have any connection to the HDD?
I am going to bring thumb drive and my small laptop and 5 port switch to run from..

I remembered now, about "WIM seems slow", it happened to me some time ago, I don't remember what model, but I changed the disk, and everything is ok ... however there is a fault even on the PCs this generates, they become very slow, then go there, you run ghost on a new hdd, and everything shines again

[fshead]

Re: any guide list for slow printing non WSD?

SO I called account and find out their internet has been having issues and now is out.
Told them to have the tech do a speed test on site and see if they are getting what they are paying for..

[fshead]

Re: any guide list for slow printing non WSD?

Replace the HDD
Slow print & slow web is typically a HDD on its way out. A format may bring new life back into it for a few weeks but the sluggishness will return.
If I remember correctly, the HDD can be disabled and printing still works. But some print features are disabled too.

thanks
Never thought of the HDD as no HDD appear on SC history.
If I print from the control panel usb port does that have any connection to the HDD?
I am going to bring thumb drive and my small laptop and 5 port switch to run from..

[fshead]

Re: any guide list for slow printing non WSD?

May worth try another PDF viewer, for example Foxit Reader:
Free PDF Reader & PDF Viewer Download | Foxit Software

thanks
I use FOXIT myself and installed it and it was even slower than ADOBE.

[tsbservice]

Re: any guide list for slow printing non WSD?

HI
I have a ricoh sp5200 b/w copier that is hooked up configure the manual way,IP address not WSD and tried using pcl 6 and pcl 5 driver but still seems slow
printing PDF docs.When logging on to machine via WIM it seemed to be slow to load page and respond.
Any thoughts,any setting via service mode to change/check?
thanks

May worth try another PDF viewer, for example Foxit Reader:
Free PDF Reader & PDF Viewer Download | Foxit Software

[luca72]

Re: any guide list for slow printing non WSD?

HI
I have a ricoh sp5200 b/w copier that is hooked up configure the manual way,IP address not WSD and tried using pcl 6 and pcl 5 driver but still seems slow
printing PDF docs.When logging on to machine via WIM it seemed to be slow to load page and respond.
Any thoughts,any setting via service mode to change/check?
thanks

Hi, I have solved in the past in one of the following ways:
1) delete the ip port, and recreate it, maybe corrupted
2) delete the driver libraries from the windows administration tools, reinstall the printer with a newer driver
3) reinstall / update acrobat

[Mark Bbb]

Re: any guide list for slow printing non WSD?

Also, install and select Adobe reader if they use another PDF software.

[D_L_P]

Re: any guide list for slow printing non WSD?

..WIM it seemed to be slow to load page and respond.

Replace the HDD
Slow print & slow web is typically a HDD on its way out. A format may bring new life back into it for a few weeks but the sluggishness will return.
If I remember correctly, the HDD can be disabled and printing still works. But some print features are disabled too.

[KeviM]

Re: any guide list for slow printing non WSD?

So you took back whole machine to workshop instead of bringing laptop to customer's site?
Direct printing to the machine with their files should be way more easy to eliminate client network and PCs

Lol.. I should have given you guys more details. The machine first had the problem with the slow printing. Then after a while developed other issues, that's why we decided to bring it in.

[fshead]

Re: any guide list for slow printing non WSD?

THANKS for the fast responses...
what i did notice is they were trying to print a pdf from email attachment and that seemed to go slow..
Aldo it seemed to stop between every page..They also have that dabn dreaded MCAFEE VIRUS BUNDLE which always gave me pains with scanning..

AS I have been doing everything but copier repair over the last 11 months I am already forgetting things i remember...

[fshead]

Re: any guide list for slow printing non WSD?

Have you got your ethernet port speed settings right? Have you tested with a laptop straight into the device?

Sent from my LYA-L09 using Tapatalk

hi
no i have not gone with my laptop but will with a 5 port splitter and see how it prints from my laptop.
I also feel it seems the response from her PC is super slow as is her PC with 20 programs not needed but open..accountant office

[romang]