luca72
luca72
Field Supervisor
Last Activity: 13 hours ago
Joined: 10-09-2017
Location: Milano, Italia
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I'm sorry, but on the Ricoh Octopus portal the documentation is no longer present, and on the service manual version (which I have), it jump from sc627... -
have you tried to run sp801 (reset scanner application)? ..maybe the customer played with the numerous scanner settings(?)
it happened to me a couple...Leave a comment:
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that image is only used to associate the transmission report with the actual document transmitted, I think that if they had made it bigger, a horde of...Leave a comment:
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Usually, these symptoms are caused by the HDD starting to fail....Leave a comment:
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yes, it looks much better than the previous mp2501, but time will tell if it's really like that...Leave a comment:
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check the plastic worm screw inside the pcu frame, the old type tend to break, and the waste toner dont unload, you need change the pcu frame with the...Leave a comment:
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thanks, but the problem is another, unlike other Ricoh models, here, on the im2702, it seems that the option that allows you to reset the printing quotas...Leave a comment:
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if I understand correctly, you have a pair of those repeaters that are used to transmit data on the power line?
maybe they are misaligned with each...Leave a comment:
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thanks a lot, unfortunately we only had those two to try, if you remember to check as soon as you have the chance on a im2702 you would do me a big ...Leave a comment:
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I have a transformer from an external HDD, which for years if you get close, you can hear a strange noise like a flying saucer from black and white movies...Leave a comment:
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I see you replaced the lamp, it lights up during the "hp check" cycle when you turn on the machine, if not, it could be the SBU...Leave a comment:
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How many prints does the machine have?...Leave a comment:
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seem a noise of high frequency trasformer, maybe perhaps the insulating paint of some coil not glued well that vibrates at high frequency(?)...Leave a comment:
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infact, you can easily remove with a cutter-pliers the one of the printed plastic strips on the toner bottle for make it compatible with the insertion...Leave a comment:
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for first try with the hdd disconnected, or change it, otherwise could be a controller in tilt
try to copy the smc on sd card with sp5-824 (upload...Leave a comment:
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I never noticed it, maybe some fan(?)...anyway the EU version is at 0.81w on the SM.
if you compared it with another machine, 10w seems like an...Leave a comment:
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I don't understand well, did you replace the DRAM memory on the controller? What does it have to do with that problem?
did you change the developer?...Leave a comment:
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if possible, try to leave disconnect the lan cable for a neccessary time to determinate if he receive a some kind of signal that causes this behavior...Leave a comment:
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try to check from user tools "fuser shutdown mode"
update the firmware.
if you have this suspicion, try to connect to the power...Leave a comment:
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No one has an im2702 machine in the lab to see what the situation is?Leave a comment:
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