Scan to tablet

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    Scan to tablet

    Hi, All. I hope everyone is having a good day. This may be a stupid question, but a new install requires setting up scanning to a Microsoft Surface tablet. Do I do it just like any win 10 PC?
    NEVER ASSUME ANYTHING
  • ridgemill
    Trusted Tech

    100+ Posts
    • Sep 2017
    • 172

    #2
    Re: Scan to tablet

    Should be the same, if the customer hasn't re-installed a custom OS, it should be running normal Windows 10. The menus will look different if it is in tablet mode.

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    • K-3
      service technician

      50+ Posts
      • Feb 2018
      • 51

      #3
      Re: Scan to tablet

      if not you could try the ricoh smart connector app

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 7881

        #4
        Re: Scan to tablet

        Good chance the customer might be a MS365 subscriber. It could be a lot easier to scan to their OneDrive for Business account.

        OneDrive monitors "watched folders"on the local PC and automatically uploads any file that arrives in that folder.

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        • socoolone
          Technician
          • Sep 2015
          • 19

          #5
          Re: Scan to tablet

          As long as the os is windows 10 pro you should be fine just setup a folder and scan to smb. make sure smb components are installed under windows features

          Comment

          • rthonpm
            Field Supervisor

            2,500+ Posts
            • Aug 2007
            • 2837

            #6
            Re: Scan to tablet

            Originally posted by socoolone
            As long as the os is windows 10 pro you should be fine just setup a folder and scan to smb. make sure smb components are installed under windows features
            The only features for SMB under Windows Features are for SMB1 which at this point shouldn't be turned on for any reason. Out of the box, Windows 10 will negotiate a connection for SMB2 or SMB3.

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