Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

[fadsamniote]

Hello !
I have one MPC3502 that went to customer 2 weeks ago , was working perfectly , was totally clean inclusive mirrors , low mileage , firmware updated now is doing the following strips on COPY only , when printing is fine ...
I didnt went to customer yet but looking for some feedback yours ...
Regards

[Phil B.]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

Hello !
I have one MPC3502 that went to customer 2 weeks ago , was working perfectly , was totally clean inclusive mirrors , low mileage , firmware updated now is doing the following strips on COPY only , when printing is fine ...
I didnt went to customer yet but looking for some feedback yours ...
Regards

dirty scan glass. clean it copiers 101

[fadsamniote]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

dirty scan glass. clean it copiers 101

M

Has I said , I cleaned all mirrors and glass from Scanner Unit allready

[slimslob]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

Dirt somewhere in the projection path during power on white reference scan. Clean all the optics and then run ACC in user tools.

[Phil B.]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

Dirt somewhere in the projection path during power on white reference scan. Clean all the optics and then run ACC in user tools.

but but but HE cleaned the optics a week or two ago! LOL

[MIGUELMARCHENA]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

reconnect the Adf, perhaps the cable is loose due to having moved the machine and they pulled the cable, loosening a bit. if not yet, reconnect the internal connectors inside..ccd etc.

[mga]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

Hello !
I have one MPC3502 that went to customer 2 weeks ago , was working perfectly , was totally clean inclusive mirrors , low mileage , firmware updated now is doing the following strips on COPY only , when printing is fine ...
I didnt went to customer yet but looking for some feedback yours ...
Regards

If machine been moved could of pushed down on scanner assy try pulling up front left corner of scanner assy also try clearing copier application in nvram

[satins]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

It surely does not looks like a cleaning issue as it has a definite pattern of lines.
It seems like a communication issues between data transfer between ADF and IPU/SBU.
To resolve this you should try disconnecting harnesses between with in adf and then between ADF and IPU.
Harness/IPU is often the issue in these conditions.

[slimslob]

Re: Ricoh MPC3502 Strange Strips when Copy from mirror and ADF

It surely does not looks like a cleaning issue as it has a definite pattern of lines.
It seems like a communication issues between data transfer between ADF and IPU/SBU.
To resolve this you should try disconnecting harnesses between with in adf and then between ADF and IPU.
Harness/IPU is often the issue in these conditions.

It is exactly what I have seen in the past from dust getting between the top of the exposure glass and the white reference on the bottom of the left scale. As a result the white reference becomes varying shades of gray and the IPU then adjusts the grayscale so that those shades of gray on an original become white on the copies.

White reference scanning is done every time the machine is turned on.