Ricoh Aficio SP C830dn image has lines need help

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  • stanman405
    Junior Member
    • Feb 2021
    • 3

    Ricoh Aficio SP C830dn image has lines need help

    Hi Techs,
    I have a Ricoh Alficio SP C830dn thats been converted to print digital ceramic decals that can be fired into a kiln. See the attached image. There are lines running down one side of the image that are faded. I was having issues with streaking where about one third of the picture was faded so I followed the manufacturers suggestion - the business that built this for my purposes not Ricoh - and pulled the imaging units out to vacuum out any loose toner particles and the imaging unit itself. I was told to not scratch the blue roller on top of the imaging unit so I was super careful when removing and replacing the 4 units. This resolved the original streaking problem but created these fading lines problem afterwards. So Im not sure if maybe I accidentally scratched the blue roller in top of the imaging unit.

    What do the experts think? If its a scratched imaging unit what does that cost to fix? If not what do you think it might be and the estimated cost to fix it?
    Thanks!
    Stanman405
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