Savin 5050 - ScanRouter Lite Error

[Guest]

I replaced a Savin 2545 with a 5050 and scanrouter lite was working with the 2545 fine. SR Lite controls 2 other devices and I would like it to control the 5050. The error I am receiving when adding the device by ip or name is 'the selected i/o device is not switched on, or is not available on this network'. I am able to get to the device by ip or name in a web browser.

The scanrouter lite version is 2.0.6.0. It runs as a service on a Windows 2003 server.

Thanks

[KopyKat]

You will need to set up SMB scanning to the folders as SR Lite is no longer supported on the new products. The other option is a pricey upgrade to the Pro or Enterprise versions.

From the Ricoh Global Knowledgebase:

"Scan Router Lite will no longer be supported on products produced after Autumn 2006. These products include but are not limited to the B284/B288/B276/B277/D009/D010/D011/D012/D013/D014/D015/D017/D018/D019/D020 models. We will provide the hot fix for some Scan Router products as follows and you will need to apply necessary action for your customer on the websites for the brand names. Applicable Software Scan Router V2 Professional (Ver.2.x.x.x) Scan Router Enterprise (Ver.1.x.x.x) Hot Fix Release Date April 01, 2007 for English version. These softwares will support the SSL communication at the device registration. However customer need to use the IE5 or updated version to do it."

[mbJay]

Thanks for the info.