IM550f is turning itself off when booting up

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  • COPIERMAN
    Senior Tech

    500+ Posts
    • Jun 2009
    • 559
    #1

    IM550f is turning itself off when booting up

    when you turn on copier it starts to power up you can see user tools icon on display then after a minute screen will say powering down and then shuts off.
    Tags: display, icon, minute, screen, shuts
    • imaginemoko
      unTrusted Tech

      250+ Posts
      • Jan 2008
      • 289
      #2
      Re: IM550f is turning itself off when booting up

      Originally posted by COPIERMAN
      when you turn on copier it starts to power up you can see user tools icon on display then after a minute screen will say powering down and then shuts off.
      could be power source or outlet, power supply or need firmware update sir. cheers... good luck sir.
      fix the customer first then fix the machine... its simple and makes life more easy.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798
          #3
          Re: IM550f is turning itself off when booting up

          Originally posted by imaginemoko
          could be power source or outlet, power supply or need firmware update sir. cheers... good luck sir.
          agree I would try firmware first.... if it was LVPS IMHO it would kick off sooner.

            Comment

            • Reed
              Senior Tech

              Site Contributor
              250+ Posts
              • Feb 2011
              • 256
              #4
              Re: IM550f is turning itself off when booting up

              I have seen corrupt print jobs cause a similar problem on other machines. Unplug all cables and try powering up.

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865
                  #5
                  Re: IM550f is turning itself off when booting up

                  Ops panel main board is the usual cause for this.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                    Comment

                    • COPIERMAN
                      Senior Tech

                      500+ Posts
                      • Jun 2009
                      • 559
                      #6
                      Re: IM550f is turning itself off when booting up

                      thanks for the information. i will try suggestions.

                        Comment

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