IM4000 fax install, but no icon shows up

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  • selig67
    Trusted Tech

    100+ Posts
    • May 2008
    • 156
    #1

    IM4000 fax install, but no icon shows up

    installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

    thanks
    Tags: fax, icon, mode, process, service
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35067
      #2
      Re: IM4000 fax install, but no icon shows up

      Originally posted by selig67
      installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

      thanks
      Get trained. Until you are contact your regional service rep.

        Comment

        • selig67
          Trusted Tech

          100+ Posts
          • May 2008
          • 156
          #3
          Re: IM4000 fax install, but no icon shows up

          Originally posted by slimslob
          Get trained. Until you are contact your regional service rep.

          if i was trained i wouldnt need this site

            Comment

            • Oze
              Ricoh Fanboy

              1,000+ Posts
              • Jul 2008
              • 1663
              #4
              Re: IM4000 fax install, but no icon shows up

              Originally posted by selig67
              if i was trained i wouldnt need this site
              In that case maybe FIXYA.com can help you out?
              Coz this isn't an end user site like Fixya is...this site is for trained techs...sorry.

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3946
                  #5
                  Re: IM4000 fax install, but no icon shows up

                  And with no training or a manual, just what would you expect to do if you did get into service mode?

                  Even if you did come across a service manual, it would be quite difficult to negotiate without the training, at least on a similar model.

                  As trained techs, we invest countless hours of our time and effort, and our dealerships spend big $$$ to allow us to properly wrangle these little beasts.
                  Last edited by KenB; 07-15-2021, 03:38 AM.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • Debs1964
                      Service Manager

                      1,000+ Posts
                      • Oct 2010
                      • 1687
                      #6
                      Re: IM4000 fax install, but no icon shows up

                      Originally posted by selig67
                      if i was trained i wouldnt need this site
                      Maybe I should leave this site as I am fully trained. However, just like everyone else, I don't know all the answers
                      There are 10 types of people in this world, those who understand binary maths and those who don't

                        Comment

                        • DRichard
                          Trusted Tech

                          250+ Posts
                          • May 2008
                          • 482
                          #7
                          Re: IM4000 fax install, but no icon shows up

                          Originally posted by selig67
                          installing faxes on new machines, but there is no fax icon.. is there an installation process? OH, and how does one get into service mode?

                          thanks
                          Remove the fax option and move the battery jumper to its "ON" position. If after reinstalling the option it still doesn't display an icon...find a service manual and read it.
                          "Enjoy every sandwich."

                          -- Warren Zevon

                            Comment

                            • mga
                              Copier Technician

                              Site Contributor
                              1,000+ Posts
                              • Dec 2010
                              • 1393
                              #8
                              Re: IM4000 fax install, but no icon shows up

                              Originally posted by Debs1964
                              Maybe I should leave this site as I am fully trained. However, just like everyone else, I don't know all the answers
                              +1 it's a school day everyday
                              Regards Mark

                              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                              https://copierservices.simdif.com

                                Comment

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