Ricoh MP301 toner depleted

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 976

    Ricoh MP301 toner depleted

  • ridgemill
    Trusted Tech

    100+ Posts
    • Sep 2017
    • 166

    #2
    Re: Ricoh MP301 toner depleted

    Possibly the toner drive motor (D1273201) is faulty, if you open the front door and trick the door switch, can you see the bottle turn?

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    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 976

      #3
      Re: Ricoh MP301 toner depleted

      Originally posted by ridgemill
      Possibly the toner drive motor (D1273201) is faulty, if you open the front door and trick the door switch, can you see the bottle turn?
      I will check that when I go back with the new PCU.
      I figured the motor was ok since it toned up so quickly in forced toner mode, but you know how that goes.

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: Ricoh MP301 toner depleted

        Originally posted by copyaction
        I will check that when I go back with the new PCU.
        I figured the motor was ok since it toned up so quickly in forced toner mode, but you know how that goes.
        When you fitted the new pcdu did you initialize in service mode
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

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        • copyaction
          Senior Tech

          Site Contributor
          500+ Posts
          • Oct 2007
          • 976

          #5
          Re: Ricoh MP301 toner depleted

          Originally posted by mga
          When you fitted the new pcdu did you initialize in service mode
          Yes I did.

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          • KeviM
            Trusted Tech

            250+ Posts
            • Oct 2019
            • 323

            #6
            Re: Ricoh MP301 toner depleted

            Have a look at your voltage readings and make sure they are correct.

            BTW what's your print quality like?

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            • KeviM
              Trusted Tech

              250+ Posts
              • Oct 2019
              • 323

              #7
              Re: Ricoh MP301 toner depleted

              Originally posted by ridgemill
              Possibly the toner drive motor (D1273201) is faulty, if you open the front door and trick the door switch, can you see the bottle turn?
              This is a common fault. Check this. Sometimes it turns insufficiently. So what happens is the toner light will go off and then come on again after a while due to motor not turning enough.

              Comment

              • Pita Mita
                Junior Member
                • Nov 2017
                • 2

                #8
                Re: Ricoh MP301 toner depleted

                Our standard operating procedure with a 301 is clean up the mess, replace PCDU and transfer roller otherwise you may be back for squeak from the roller. Enter service program with front door open and do 2928 toner end clear then 2801 initialization. Don't forget to reset the 45K PM counter so the next time you can see how many copies you actually got before it starts leaking again. We do that and we are pretty much guarantied it will last for a while.

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                • RandyW
                  Trusted Tech

                  100+ Posts
                  • Jan 2013
                  • 190

                  #9
                  Re: Ricoh MP301 toner depleted

                  had some where we put the toner in and then pulled down the toner handle before sliding it all completely back in the machine...supposed to make sure it grabs the nipple/plug thing.

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                  • copyaction
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Oct 2007
                    • 976

                    #10
                    Re: Ricoh MP301 toner depleted

                    Originally posted by KeviM
                    This is a common fault. Check this. Sometimes it turns insufficiently. So what happens is the toner light will go off and then come on again after a while due to motor not turning enough.
                    I will check it when I go back but I can say it was turning enough to pack the old drum unit with toner.

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3931

                      #11
                      Re: Ricoh MP301 toner depleted

                      Originally posted by Pita Mita
                      Our standard operating procedure with a 301 is clean up the mess, replace PCDU and transfer roller otherwise you may be back for squeak from the roller. Enter service program with front door open and do 2928 toner end clear then 2801 initialization. Don't forget to reset the 45K PM counter so the next time you can see how many copies you actually got before it starts leaking again. We do that and we are pretty much guarantied it will last for a while.
                      x2
                      I ALWAYS run toner end clear prior dev initialization, otherwise I run into the issue described

                      Just to be clear.....you are positive that you installed the MP301 toner hopper and not the 201? very similar looking, but a very different "cup" that will not allow the "claw" to grasp the bottle plug

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                      • copyaction
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Oct 2007
                        • 976

                        #12
                        Re: Ricoh MP301 toner depleted

                        Originally posted by sandmanmac
                        x2
                        I ALWAYS run toner end clear prior dev initialization, otherwise I run into the issue described

                        Just to be clear.....you are positive that you installed the MP301 toner hopper and not the 201? very similar looking, but a very different "cup" that will not allow the "claw" to grasp the bottle plug

                        Comment

                        • copyaction
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Oct 2007
                          • 976

                          #13
                          Re: Ricoh MP301 toner depleted

                          Return this morning with another new toner tray and new drum unit.
                          Ran toner end clear, replaced parts, ran developer initialization.
                          Ran copier with front door open and watched toner bottle turning freely.
                          Copies still look perfect, hoping this takes care of it.
                          Thanks for the helpful suggestions.

                          Comment

                          • Klydon
                            Trusted Tech

                            100+ Posts
                            • Mar 2009
                            • 241

                            #14
                            Re: Ricoh MP301 toner depleted

                            Typical 301.

                            Most of the time you can change the PCDU after cleaning up the mess. Make sure you cancel the end toner condition or it will add more toner to the new PCDU, which is not what you want to happen. Initialize.

                            You can clean and lube the transfer roller assembly if you are a cheap skate. I have a ton of these and have used maybe 2 in the last several years.

                            Make sure the toner in the bottle is shaken and not packed.

                            Sometimes when the hopper unit is packed, it wrecks the mylar inside that moves the toner from the bottle to the PCDU. You don't have a choice but to replace it.

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