Ricoh C4503 (3 Series) compatibility

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  • Jinn
    Technician

    50+ Posts
    • May 2023
    • 89

    #1

    Ricoh C4503 (3 Series) compatibility

    Hi,


    I want to install Papercut Hive on Ricoh c4503 & c3003 series. Is 3 series compatible with the PaperCut Hive?

    If anyone knows please share your knowledge

    Thanks in advance
  • kevslane
    Technician
    • Mar 2017
    • 24

    #2
    Requirements as below:
    image.png

    Comment

    • Jinn
      Technician

      50+ Posts
      • May 2023
      • 89

      #3
      Originally posted by kevslane
      Requirements as below:
      image.png
      What is embedded software architecture?

      Smart SDK and embedded software architecture are the same thing ?

      Java platform and embedded software architecture are two different names of the same application?

      How to check SMart SDK version?

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36746

        #4
        Originally posted by Jinn

        What is embedded software architecture?

        Smart SDK and embedded software architecture are the same thing ?

        Java platform and embedded software architecture are two different names of the same application?

        How to check SMart SDK version?
        You are looking at the wrong portion of kevslane's answer. What type of operation panel does the C4503 have?
        1. The normal operation panel, i.e. ten key number plus a bunch of other buttons
        2. First generation SOP, Smart Operation Panel, Java is only supported on the main frame and not the Android panel
        3. Second or later SOP
          1. G2 devices that have preinstalled Java, need to have it turned on during the installation.
          2. G2.5 Configuration is done automatically apart from the manual steps that may need to be done
          3. G3 .
          • build 79 and higher
          • Provide a trusted security certificate is mandatory
          • Configuration is done automatically apart from the manual steps that may need to be done
        As for the term "embedded" it just means that Java is factory installed and therefore does not require a separate SD card option be purchased. It can be embedded on the SOP, G2 or later, or on the chip set of the controller or in the case of the 03s, both,

        Comment

        • Jinn
          Technician

          50+ Posts
          • May 2023
          • 89

          #5
          Thanks for sharing the knowledge.

          Now it is quite clear that 3 series are not compatible with Papercut Hive so they will not work.

          Reasons: No smart panel, No smart SDK

          I want to make sure that 4 series have the smart SDK install or not. When I checked extended features of c4504 there was nothing by the name of Smart SDK only the Java and the embedded app architecture.

          If the smart SDK is not installed then how can we install it? Any tool is required with the SDk file ?

          Please!

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36746

            #6
            Originally posted by Jinn
            Thanks for sharing the knowledge.

            Now it is quite clear that 3 series are not compatible with Papercut Hive so they will not work.

            Reasons: No smart panel, No smart SDK

            I want to make sure that 4 series have the smart SDK install or not. When I checked extended features of c4504 there was nothing by the name of Smart SDK only the Java and the embedded app architecture.

            If the smart SDK is not installed then how can we install it? Any tool is required with the SDk file ?

            Please!
            That is because the Java on the C4504 is embedded in the SOP and not the main frame. When you have a model with an SOP you actually have 2 seperae systems that talk to each other. The main frame that is a modified Lynex based OS and the control panel that is a modified Android OS. Java can run on either one.

            Class OVER

            Comment

            • Jinn
              Technician

              50+ Posts
              • May 2023
              • 89

              #7
              Originally posted by slimslob

              That is because the Java on the C4504 is embedded in the SOP and not the main frame. When you have a model with an SOP you actually have 2 seperae systems that talk to each other. The main frame that is a modified Lynex based OS and the control panel that is a modified Android OS. Java can run on either one.

              Class OVER

              Thank you Master! it was great! I learned alot.

              Much appreciated!

              Comment

              • StephenB
                Trusted Tech

                100+ Posts
                • Aug 2015
                • 238

                #8
                Thankful I found this thread, I have a client wanting to use the Papercut software on a C3003. Currently it has a standard panel...Can I switch panels to a SOP panel and add a VM card to make it compatible ? And how is the functionality of the 03 series with papercut ? Or is this an upgrade situation, their C3003 is working perfectly now.
                **I have not installed or configured Papercut, so I am a novice here on this subject

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36746

                  #9
                  Originally posted by StephenB
                  Thankful I found this thread, I have a client wanting to use the Papercut software on a C3003. Currently it has a standard panel...Can I switch panels to a SOP panel and add a VM card to make it compatible ? And how is the functionality of the 03 series with papercut ? Or is this an upgrade situation, their C3003 is working perfectly now.
                  **I have not installed or configured Papercut, so I am a novice here on this subject
                  Smart Operation Panel Type M3 EDP Code 416910 most likely is no longer available from Ricoh. You might be able to find one on eBay. Do not try to install it without the proper manuals as there is a specific procedure that must be followed exactly. You will also need the latest firmware modules on ab SD card.

                  Comment

                  • StephenB
                    Trusted Tech

                    100+ Posts
                    • Aug 2015
                    • 238

                    #10
                    Thanks Slim, So Papercut requires BOTH the SOP and the SD Java VM card to function ? Correct ?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36746

                      #11
                      Originally posted by StephenB
                      Thanks Slim, So Papercut requires BOTH the SOP and the SD Java VM card to function ? Correct ?
                      Never used Papercut so I can't advise you there.

                      Comment

                      • rosspt
                        Technician

                        50+ Posts
                        • Mar 2012
                        • 92

                        #12
                        Papercut Runs on an 03 no matter the panel. If you have a standard panel or first gen SOP then you need papercut to push the legacy app (Java based SDKJ Embedded) onto the 03. It is a lot clunkier than with the android app and less features supported but can be done. I have multiple lawyer's offices that use papercut and have 03s with standard panels.

                        Comment

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