@Remote

[GeorgeBest]

Hi,
Last week we registred some Ricoh's for monitoring using @Remote
Now when the machines are registrated there is possibility that when for excample the toner is low at the customer, we should get a reminder by mail.
I am trying to figure it out how to configure this in the settings . ..

Someone more experienced in how to?
This is one of the reasons we want to use @Remote besides reading out the counters

Thanks in advance

[Daniel_B81]

Hi,

You need to login your GUI-portal and setup a Call Email, it's located under Maintenance->Call Email

There you can setup a Supply-alarm to a specified email.

Also don't forget to change the SP-value on the machines in the modes 5507-80/81/82, the default is getting larm when toner is switched and not on threshold 😃