ricoh cl 7000 mfp

[DINGO]

Hello
Y have one cl 7000 that when y make more than 20 copys in duplex mode, the toner take out of the paper, don,t fuse in good condition.
y look the fusion and seems good of oil, give me some idea?
thanks

[cobiray]

Are you using paper that is within the specifications of the machine? Is it too thick or have a coating?

[Llama God]

I agree with Cobiray, the paper is most likely out of spec.

Having said that, try upping the fusing temperatures a bit and see whether it improves.

[DINGO]

thanks
yes, y want try to up a little of the fuser temperature, but y don,t have any manual, can yo help me, who y can do that?
thanks

[Eric1968]

Did you specify the the paper weight in the printer driver? When you're using thick paper without specifying the weight, the printer will treat the paper as 80 grams and then the fuser can't fuse the image into the paper properly.

[DINGO]

[FRIDGEMAGNET]

There are about 40 different fuser heat adjustments - all these can screw up the machine if not used correctly.
The best way to check if you have a fuser problem run the copies from the bypass. when the bypass is selected press the # button and select thick paper (machine takes max 163gsm from bypass - max 105gsm from trays).

[slingblade01]

Did you specify the the paper weight in the printer driver? When you're using thick paper without specifying the weight, the printer will treat the paper as 80 grams and then the fuser can't fuse the image into the paper properly.

There is nowhere in the pcl5c driver v3.1.0.0 to specify g/m2.

I have tried a variety of papers all within spec with no resolve to this issue.

Yes, I'm using OEM toner.

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