Ricoh Network Twain with multiple Ricoh Devices

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  • monstercopier
    Technician

    50+ Posts
    • Jun 2019
    • 50

    #1

    Ricoh Network Twain with multiple Ricoh Devices

    Customer has 2 Ricoh devices.
    IM C4500
    Ricoh 402spf

    When installing the Twain driver and using the EMR software to get the scan, it works but only 2 the IM C4500. It does not give an option to choose another Ricoh device.

    We will be installing more desktop machines in another office and need to be able to choose the network device they are scanning too.

    Any advice on how to make this work?

    TIA
  • monstercopier
    Technician

    50+ Posts
    • Jun 2019
    • 50

    #2
    I found the solution. Leaving it up on here for the future for anyone else trying to find out.
    See link below

    Installing the TWAIN Driver | User Guide | IM C300, IM C300F, IM C300FLT, IM C400F, IM C400SRF, IM C400FLT

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36833

      #3
      You may need to use the Network Connection Tool. It should have been installed when you ran the Network Twain setup. Programs/TypeGeneric TWAIN V5. You may have to use the Manual Entry button and enter the IP address of the MP 402SPF.

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