Equitrac - uninstall on a sop (cheetah) display

[Mark Bbb]

There is no way to access the sp mode.
We do not have any (admin) card to log in the Equitrac software.
We have bought this machine from Ricoh itself.
Someone, please?

[TonerMunkeh]

Re: Equitrac - uninstall on a sop (cheetah) display

If it's PCC5, you can hit the hamburger menu at the top right, go into Administration then get into SP mode from there.

[Mark Bbb]

Re: Equitrac - uninstall on a sop (cheetah) display

If it's PCC5, you can hit the hamburger menu at the top right, go into Administration then get into SP mode from there.

Dear c.t., there is no hamburger menu, even "login" is not highlighted (but it is on the screen).
This is the PCC 4 version

[TonerMunkeh]

Re: Equitrac - uninstall on a sop (cheetah) display

What sort of machine has it been installed on? PCC4 doesn't install to the SOP. It's installed into the Java on the controller if it's an '04 or IMC.

[Mark Bbb]

Re: Equitrac - uninstall on a sop (cheetah) display

What sort of machine has it been installed on? PCC4 doesn't install to the SOP. It's installed into the Java on the controller if it's an '04 or IMC.

IMC4504

[CopyBats]

Re: Equitrac - uninstall on a sop (cheetah) display

There is no way to access the sp mode.
We do not have any (admin) card to log in the Equitrac software.
We have bought this machine from Ricoh itself.
Someone, please?

Did you try using the hidden buttons on the left side of the screen. Hidden with a small cover within the SOP.

[Oze]

Re: Equitrac - uninstall on a sop (cheetah) display

Try this:
PCC4bypass codes.
User name: 01231230
PW:2468

[Mark Bbb]

Re: Equitrac - uninstall on a sop (cheetah) display

Try this:
PCC4bypass codes.
User name: 01231230
PW:2468

Oze, thanks, but this machine is no more in its network, we have bought this from Ricoh itself.
I have tried the code you have suggested here, but nothing changes.
Yesterday i had a technician from Ricoh on the phone and he told me to first press a red button (which one, there are 3 red buttons???), than the green one and then the code you have given here. But... no good.

[Mark Bbb]

Re: Equitrac - uninstall on a sop (cheetah) display

Did you try using the hidden buttons on the left side of the screen. Hidden with a small cover within the SOP.

C.B., good thought, i have located them.
And now?

[Oze]

Re: Equitrac - uninstall on a sop (cheetah) display

C.B., good thought, i have located them.
And now?

Try pushing in the bottom button and touch the "check Status" part of the screen at the same time.
That will pull up a numeric keypad.
Usually with PCC you need a user to login before this will get you into service mode but it won't hurt to go ahead and try.

[slimslob]

Re: Equitrac - uninstall on a sop (cheetah) display

There is no way to access the sp mode.
We do not have any (admin) card to log in the Equitrac software.
We have bought this machine from Ricoh itself.
Someone, please?

I know that on the early models with SOP you could add the Classic Copy Function to te desktop and use it to get into SP mode.

[davel]

Re: Equitrac - uninstall on a sop (cheetah) display

There is no way to access the sp mode.
We do not have any (admin) card to log in the Equitrac software.
We have bought this machine from Ricoh itself.
Someone, please?

Ask your Ricoh rep how to fix it or send it back to them.

[Mark Bbb]

Re: Equitrac - uninstall on a sop (cheetah) display

Ask your Ricoh rep how to fix it or send it back to them.

that is what we did, and it is solved now.
Thank you for helping us!

[blurry89]

Re: Equitrac - uninstall on a sop (cheetah) display

could you help i am in the same situation. i bought printer from a school and now can't use it.

[slimslob]

Re: Equitrac - uninstall on a sop (cheetah) display

could you help i am in the same situation. i bought printer from a school and now can't use it.

When you start a new thread. This one is over two years old, was dead and buried.