ok. I've got an IMC6000 with this Ysoft solution on there. Ysoft/SafeQ is handling the authentication and pull print side of things, but nothing more. Scanning is happening native on the machine, with the address book being native to the machine. No LDAP is being used anywhere ( customer choice ). Ysoft/SafeQ is not linked to any Ldap or scanning.
When a user swipes in on SafeQ, their email appears in the address book, of the ricoh. They have a fleet of machines and each has a unique (and native) address book.
Question 1: How do email address's find their way into a native address book, without being manually added ?
Here's the real issue. On one particular machine, which has had it's hdd replaced. This does not happen. I've tried transfering an address book over from another device, but it would seem that Unix has some spicy permissions protocols. As, users can't see all the address in the address book. Or when they log in, the address book doesn't show their email address. I've haggled the permissions and added 'full control' to some of the entries and this makes them visible to that user. I've set this machine back up, with the pre-deployment script we have for it. I've made sure that SP5-860-022 is set to '1' or 'on'. What's more is that the address book only shows the first 46 entries, to users who are logged in. They can't' even see everyone in the company, let alone themselves.
All suggestions are welcome at this point. Even the crazy ones.
Thanks
Drew
When a user swipes in on SafeQ, their email appears in the address book, of the ricoh. They have a fleet of machines and each has a unique (and native) address book.
Question 1: How do email address's find their way into a native address book, without being manually added ?
Here's the real issue. On one particular machine, which has had it's hdd replaced. This does not happen. I've tried transfering an address book over from another device, but it would seem that Unix has some spicy permissions protocols. As, users can't see all the address in the address book. Or when they log in, the address book doesn't show their email address. I've haggled the permissions and added 'full control' to some of the entries and this makes them visible to that user. I've set this machine back up, with the pre-deployment script we have for it. I've made sure that SP5-860-022 is set to '1' or 'on'. What's more is that the address book only shows the first 46 entries, to users who are logged in. They can't' even see everyone in the company, let alone themselves.
All suggestions are welcome at this point. Even the crazy ones.
Thanks
Drew
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