Hello all,
I have a Ricoh MP C5503 that is having an issue with the front door sensor. This started with a jam and spiraled into it being unusable. The copier claims there is a door open but the diagram on-screen show no open doors. I open a door, it shows on screen and I shut it and it goes away but claims there is something still open.
I unplugged the finisher, took out the transfer unit and flashed firmware to try and get it up and running again.
Anyone experience this before? I called the guy who supplies us with copiers (a former tech) and he is just as confused as I. We checked every door sensor to make sure it registered open/closed correctly which it had.
I have a Ricoh MP C5503 that is having an issue with the front door sensor. This started with a jam and spiraled into it being unusable. The copier claims there is a door open but the diagram on-screen show no open doors. I open a door, it shows on screen and I shut it and it goes away but claims there is something still open.
I unplugged the finisher, took out the transfer unit and flashed firmware to try and get it up and running again.
Anyone experience this before? I called the guy who supplies us with copiers (a former tech) and he is just as confused as I. We checked every door sensor to make sure it registered open/closed correctly which it had.
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