C5100 Missing Magenta Color Channel

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  • Allie Hussein
    Technician
    • Feb 2020
    • 10
    #1

    C5100 Missing Magenta Color Channel

    Tags: c5100, c5200, developer unit, missing colors, ricoh
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22801
      #2
      Re: C5100 Missing Magenta Color Channel

      Sounds like you need to go back over what you did.
      Make sure all wires are connected and dev unit is properly placed.

      Being an enduser you should consult a TRAINED TECH.


      Sent from my SM-G960U using Tapatalk

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3869
          #3
          Re: C5100 Missing Magenta Color Channel

          Bit more detail required on your "cleaning" please.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

            Comment

            • UNICORNico
              Trusted Tech

              250+ Posts
              • May 2018
              • 308
              #4
              Re: C5100 Missing Magenta Color Channel

              Please tell me that in that "cleansing" the developer is not aspired.
              xD lol. It reminded me of a call from a customer who complained about something similar, and had vacuumed up the development units.
              "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

                Comment

                • DRichard
                  Trusted Tech

                  250+ Posts
                  • May 2008
                  • 482
                  #5
                  Re: C5100 Missing Magenta Color Channel

                  Originally posted by UNICORNico
                  Please tell me that in that "cleansing" the developer is not aspired.
                  xD lol. It reminded me of a call from a customer who complained about something similar, and had vacuumed up the development units.
                  A vacuum cleaner in the wrong hands is ALMOST as destructive as a can of compressed air...
                  "Enjoy every sandwich."

                  -- Warren Zevon

                    Comment

                    • Drivee
                      Trusted Tech

                      250+ Posts
                      • Nov 2020
                      • 322
                      #6
                      Re: C5100 Missing Magenta Color Channel

                      Change OPC unit. It is some electrical contact on OPC. I think..

                        Comment

                        • satins
                          Technician

                          Site Contributor
                          50+ Posts
                          • Feb 2021
                          • 89
                          #7
                          Re: C5100 Missing Magenta Color Channel


                          Are you using the genuine toner?
                          And if yes, did you use the new cartridge or swapped it from any other device?

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