CL7000 callibration error

[Guest]

Hi everybody, I have a problem with the calibration of the color. After a sc trouble (I don't know the number, because the machine was resetted by the user) the color of the machine wasn't in phase with the black. The automatic calibration doesn't work, the results is 070707 (sp 5-993-07). I made it manually; for the secondary scan is quite good; for the primary scan isn't it. The problem is the magnification that is not perfect; in fact, in the middle of the print the colors and the black are perfectally in phase; at the top and bottom the phase is wrong.

I've changed the ID sensor without results, and changed the values of the main scan magnification.

Anyone can help me?

P.S: I've red other post about CL7000 but I haven't found a solution

Thanks a lot

[Koosie]

Those things are frustrating to dial in. 070707 means the id sensor does not see the lines on the transfer belt. Make sure the lines are being developed correctly, meaning that they are not to light. Zero sp-5-993-10 -> 21. Do sp 5-993-39. If it fails, do it again. If it is still failing, dial in manually using sp-2-908, 2-909, 2-916. I cannot remember how to adjust the magnification. Will go check when I get time. Sometimes the lines is just to far apart and for the machine to see them, so maybe if you get them close the machine will succeed in the automatic adjustment.

Magnification adjustment : SP2-103-55 -> 66.

[mikadonovan]

The SC code should be logged and can be seen on the SMC. If you have another transfer unit handy install it and see what the result is. I have never had an actual ID sensor itself fail on these printers.

[gstaylor]

[buttalasso]

Thanks a lot!!!

Thank you everybody for the help.
The problem was began at the end of the last week and ended today.

I make a summary:
1 - SC error (I think 285)
2 - User made sp801 instead sp810
3 - All settings lost
4 - I lost a lot of time because the user didn't told me that she made an error
5 - I changed the ID Sensor
6 - I change the wrong sp (5-993)
7 - (With your help) I reset the correct values (original factory settings are on a sheet of paper behind the misfeed slip inside the front door) on the correct sp (If it is still failing, dial in manually using sp-2-908, 2-909, 2-916)
8 - Now it's ok

[Jomama46]

shoeeee, that was close! Glad you got it sorted out.

Why are you letting your customer access the SP modes.It is bad enough when we make mistakes in there but when they do, you dont know wtf is going on.
That has to be a chargable call and a smack in an appropriate place.

[Shadow1]

For future reference SC285 for me has always been either toner on the sensors, marks on the transfer belt, or the upper roller is dirty and confusing the ID sensors during line position adjustment. One time I did have the sensors get some silicone oil from the fuser, but alcohol took care of that.

[buttalasso]

You're right Jomama46 but when the client is a police department and they must print and you're to another client and can't go there when they want (immediately)...
I agree to you for the chargable call, but my boss will decide, and the boss is everytime wrong ;-)

Shadow1,
I've clean the front ID sensor because there was silicon oil, I changed all the ID sensor, but I think that the error 070707 is relative to the upper roller or the transfer belt like you said.

Thank a lot

[Lagonda]

, but alcohol took care of that.

Alcohol takes care of a lot of problems! most of them caused by photocopiers

[Shadow1]

Alcohol takes care of a lot of problems! most of them caused by photocopiers

Isopropanol for the copier, Everclear for the tech?