Cannot reach Ricoh IS 2416 via IP adress

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Drivee
    Trusted Tech

    250+ Posts
    • Nov 2020
    • 322

    #1

    Cannot reach Ricoh IS 2416 via IP adress

    I am trying to make scan folder on WIN 10. The problem is that I cannot reach copier IP. IP address is 192.168.100.223 but I cannot reach. What to do, where to search problem?
    I see that LAN light is green on. I try to ping IP but no success. I did install copier via network and it work well. I also use USB to install another one and all work fine. I guess that I need network to do scan to computer. I cannot do it with USB???

    I post network settings:

    3.jpg1.jpg2.jpg3.jpg1.jpg2.jpg
    Last edited by Drivee; 02-04-2022, 09:48 AM.
  • JayPaul
    Trusted Tech

    250+ Posts
    • Oct 2012
    • 305

    #2
    Re: Cannot reach Ricoh IS 2416 via IP adress

    I'm pretty sure you won't be able to scan to a Windows 10 folder from that machine, they probably haven't done any firmware for that model in about 10 years at least. It would only know the SMB 1 protocol and Windows security updates would stop allowing this a few years ago and it is highly recommended to leave it off.

    Comment

    • Drivee
      Trusted Tech

      250+ Posts
      • Nov 2020
      • 322

      #3
      Re: Cannot reach Ricoh IS 2416 via IP adress

      Thank you for replay. I was wonder, why I cannot access to IP address of that printer. ...

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 16374

        #4
        Re: Cannot reach Ricoh IS 2416 via IP adress

        Originally posted by Drivee
        Thank you for replay. I was wonder, why I cannot access to IP address of that printer. ...

        What do you mean that you can't reach the IP address? You can't ping it? If so, that has nothing to do with SMB.

        But like JayPaul said, an old machine uses SMB1 and it's probably pointless.
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • Warnock
          Technician

          50+ Posts
          • Dec 2006
          • 50

          #5
          Re: Cannot reach Ricoh IS 2416 via IP adress

          If you cannot ping, your not talking at all. Make mini network with laptop to ping. There is new SMB updates, but hard to get.
          Programmers don't die, they gosub without return...

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37447

            #6
            Re: Cannot reach Ricoh IS 2416 via IP adress

            Originally posted by Drivee
            I am trying to make scan folder on WIN 10. The problem is that I cannot reach copier IP. IP address is 192.168.100.223 but I cannot reach. What to do, where to search problem?
            I see that LAN light is green on. I try to ping IP but no success. I did install copier via network and it work well. I also use USB to install another one and all work fine. I guess that I need network to do scan to computer. I cannot do it with USB???

            I post network settings:

            [ATTACH=CONFIG]51855[/ATTACH][ATTACH=CONFIG]51856[/ATTACH][ATTACH=CONFIG]51857[/ATTACH][ATTACH=CONFIG]51855[/ATTACH][ATTACH=CONFIG]51856[/ATTACH][ATTACH=CONFIG]51857[/ATTACH]
            Now tell us what the IP address of the Win 10 computer is.

            Originally posted by JayPaul
            I'm pretty sure you won't be able to scan to a Windows 10 folder from that machine, they probably haven't done any firmware for that model in about 10 years at least. It would only know the SMB 1 protocol and Windows security updates would stop allowing this a few years ago and it is highly recommended to leave it off.
            Is it old enough that it supports scanning to Scan Router and not scan to folder?

            Comment

            • KeviM
              Trusted Tech

              250+ Posts
              • Oct 2019
              • 324

              #7
              Re: Cannot reach Ricoh IS 2416 via IP adress

              Is this machine the same as a Ricoh MP161 ?

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37447

                #8
                Re: Cannot reach Ricoh IS 2416 via IP adress

                Originally posted by KeviM
                Is this machine the same as a Ricoh MP161 ?
                Usually the IS indicated a stand alone Image Scanner, often using Scan Router. There were also some that could be connected to a stand alone printer to use as a copier. Usually there was a frame assembly that the scanner set on top of and the printer was placed under.

                Comment

                • KeviM
                  Trusted Tech

                  250+ Posts
                  • Oct 2019
                  • 324

                  #9
                  Re: Cannot reach Ricoh IS 2416 via IP adress

                  Originally posted by slimslob
                  Usually the IS indicated a stand alone Image Scanner, often using Scan Router. There were also some that could be connected to a stand alone printer to use as a copier. Usually there was a frame assembly that the scanner set on top of and the printer was placed under.
                  Ahh.. Thanks for that Slimslob. Those aren't common in South Africa (Well to me at least).

                  Comment

                  • JayPaul
                    Trusted Tech

                    250+ Posts
                    • Oct 2012
                    • 305

                    #10

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37447

                      #11
                      Re: Cannot reach Ricoh IS 2416 via IP adress

                      He did say that he was able to set it up for printing on the network. I one thing I wonder is if he is using the correct network port. If it is one of the setups where the printing unit and the scanner are two distinct items connected together then both have network jacks and both have their own IP address. If he is connected to the port on the printer, then he will be unable to ping the scanner IP or connect to scan. If there is not another wired jack to use nearby, he may need to get a 5-port switch, less than $20.00 from numerous places online.

                      Comment

                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
                        VIP Subscriber
                        10,000+ Posts
                        • Aug 2020
                        • 16374

                        #12
                        Re: Cannot reach Ricoh IS 2416 via IP adress

                        If you read his first post, he does say that he can't ping the machine.


                        I am trying to make scan folder on WIN 10. The problem is that I cannot reach copier IP. IP address is 192.168.100.223 but I cannot reach. What to do, where to search problem?
                        I see that LAN light is green on. I try to ping IP but no success. I did install copier via network and it work well. I also use USB to install another one and all work fine. I guess that I need network to do scan to computer. I cannot do it with USB???
                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                        Comment

                        • JayPaul
                          Trusted Tech

                          250+ Posts
                          • Oct 2012
                          • 305

                          #13
                          Re: Cannot reach Ricoh IS 2416 via IP adress

                          The problem is maybe a language barrier or something though.
                          He says try to ping but no success... but he also says 'I did install copier via network and it work well' which contradicts the no ping bit. How could it work well on the network if he can't even ping it?
                          It was only because he mentioned scanning that gave me a slight impression he set it up on the network fine (as a printer) but he can't get it to communicate with a folder that was set up via IP. It was only a theory, as he may have meant connection test to the folder instead of the word ping.
                          IS models were before my time, which is how I know they must be old and would not be able to scan to Windows 10

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 37447

                            #14
                            Re: Cannot reach Ricoh IS 2416 via IP adress

                            Originally posted by JayPaul
                            The problem is maybe a language barrier or something though.
                            He says try to ping but no success... but he also says 'I did install copier via network and it work well' which contradicts the no ping bit. How could it work well on the network if he can't even ping it?
                            It was only because he mentioned scanning that gave me a slight impression he set it up on the network fine (as a printer) but he can't get it to communicate with a folder that was set up via IP. It was only a theory, as he may have meant connection test to the folder instead of the word ping.
                            IS models were before my time, which is how I know they must be old and would not be able to scan to Windows 10
                            That is why I am thinking that the scanner IP and the printer IP are different. I have installed and worked on systems set up that way.

                            Comment

                            • BillyCarpenter
                              Field Supervisor

                              Site Contributor
                              VIP Subscriber
                              10,000+ Posts
                              • Aug 2020
                              • 16374

                              #15
                              Re: Cannot reach Ricoh IS 2416 via IP adress

                              There's definitely a language barrier problem. The more times I read the post, the more questions I have. He also mentions that the copier/printer works fine via USB.
                              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                              Comment

                              Working...