Printouts too dark on MPC6004ex

[MatthewS]

Hello guys,

I have had some customers say there printouts on the ricohs are too dark compared to other brand machines. Has anyone had this issue and whats the solution to this issue?

[tonerhead]

Re: Printouts too dark on MPC6004ex

Hello guys,

I have had some customers say there printouts on the ricohs are too dark compared to other brand machines. Has anyone had this issue and whats the solution to this issue?

I haven't had anyone complain. Too dark is relative. Are they overtoned? Is there backgrounding?

[mikadonovan]

Re: Printouts too dark on MPC6004ex

Clean the ID sensors and run process control. If after printing a good color test page, problem is solved.
I have always cringed when someone complains that "it is different than our other machine" when test prints are in specs.

[DRichard]

Re: Printouts too dark on MPC6004ex

Clean the ID sensors and run process control. If after printing a good color test page, problem is solved.
I have always cringed when someone complains that "it is different than our other machine" when test prints are in specs.

Perhaps all the others are too light...