@remote question

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  • chargeroller
    Technician
    • Oct 2024
    • 23

    #1

    @remote question

    For a copier that has a programmed number in it for @remote that is our number, but is not reporting. Is there a way to go in and clear or reset it and reuse the same number to make it work again or do I still need to have Ricoh take it off their server. Then reinstall a new number. I just hate waiting for their response and waiting for it to be cleared from their servers before I can input a new number. I have a feeling it cant be but just thought I would ask.

    Ps I know older ones will not report and some companies block it.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37517

    #2
    SP 5811-201 set to 0 I believe will clear all current settings on the MFP.

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