Mpc3003 sc681-11 and sc681-14 and sc370-02

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  • kanagavel
    Service Engineer
    • Feb 2020
    • 78

    #1

    [Error Code] Mpc3003 sc681-11 and sc681-14 and sc370-02

    Hi friends, today i went to attend one call for sc681-11,
    I went there machine shows toner cartridge setting error i saw someone changed the magenta toner chip wrong position so i change back to correct position, then machine shows sc681-11, so i clean all the toner cartridge and hopper and backside RFID board all together i change toner chip black also then i switch ON the machine same error code shows then i went sp mode i reset the with sp5810 power off and ON then machine shows sc370-02 so i clean the ID Sensor and ITB unit sensor but not solved, then i again reset with sp5810 then Power off and ON again shows sc681-11 so i again reset with sp5810 power off and ON then machine shows sc681-14 like this error codes change and come back the another one. Now i don't know how to solve this problem friends. So if anybody knows how to solve this problem permanently please let me know. Thank you.
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: Mpc3003 sc681-11 and sc681-14 and sc370-02

    SP5810 only clears fuser error codes. Are you using Ricoh toner? The BRB boards that detect the toner chips are probably damaged.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2449

      #3
      Re: Mpc3003 sc681-11 and sc681-14 and sc370-02

      C5503 SC 681 11-14

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