IMC3500 Document server

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 517

    #1

    IMC3500 Document server

    Hi,

    Customer had an IMC3500 delivered last week.
    Calls to ask where to find the "Document server" picto
    can't find it under the "apps"

    Can it be disabled?

    Thanks oin advance
    Gr G
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2457

    #2
    Re: IMC3500 Document server

    It might be necessary to retrieve the button via "classic application". A few days ago a tech told me that the latest firmware now comes with a "modern" style app.

    Comment

    • GeorgeBest
      Senior Tech

      500+ Posts
      • Jul 2009
      • 517

      #3
      Re: IMC3500 Document server

      did trie the button "classic application", but no document server there, only Copy, Scanner and printer classic

      Originally posted by Gift
      It might be necessary to retrieve the button via "classic application". A few days ago a tech told me that the latest firmware now comes with a "modern" style app.

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2457

        #4
        Re: IMC3500 Document server

        Originally posted by GeorgeBest
        did trie the button "classic application", but no document server there, only Copy, Scanner and printer classic
        OK that's odd - perhaps it's possible if you're logged in as (device)admin - I assume you swiped through all home screens - somebody with over-developed play instincts might have moved the icon to one of the usually unused screens^^. Is there any user authentication or fancy security settinh running on this MFP? Last but not least you can try and run the latest FW update and check/adjust the ACT level.

        Comment

        • tjvincent
          Trusted Tech

          250+ Posts
          • Apr 2008
          • 280

          #5
          Re: IMC3500 Document server

          Check this printer Sp
          Printer SP 1006 enables/disables the DocumentServer.

          Comment

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