IM C4500 CAP Error After Firmware Update

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3945

    #1

    IM C4500 CAP Error After Firmware Update

    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #2
    Re: IM C4500 CAP Error After Firmware Update

    I wish I had an answer. I can say that over the last month I have used RFUT on a couple of C307's that froze up on me with the "cannot communicate with the SLNX server" message after the update was completed on my PC (@100%). Fortunately, all was well after a reboot. I suppose it would help if I even knew what a SLNX server was
    NEVER ASSUME ANYTHING

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36796

      #3
      Re: IM C4500 CAP Error After Firmware Update

      Originally posted by mikadonovan
      I suppose it would help if I even knew what a SLNX server was
      I could be wrong but I believe that it refers to Streamline NX. RICOH Streamline NX v3 Device Management Software | Ricoh USA

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3945

        #4
        Re: IM C4500 CAP Error After Firmware Update

        Originally posted by slimslob
        I could be wrong but I believe that it refers to Streamline NX. RICOH Streamline NX v3 Device Management Software | Ricoh USA
        Yes, it’s Streamline NX.

        Also, since Device Manager NX (DMNX) has been discontinued, SLNX is its replacement.

        SLNX combines CAP, ELP, and GlobalScan.

        The older versions of SLNX (1.x and 2.x) had no device management, but SLNX 3.x has it built in, and actually looks a lot like DMNX.

        Because of its versatility, SLNX can be licensed in a myriad of different ways.

        BTW…I found in the firmware history for the IM C4500 that it contains updates for CAP and ELP in the package file. No idea as to why sometimes it pops up on the screen and sometimes not.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3945

          #5
          Re: IM C4500 CAP Error After Firmware Update

          Originally posted by mikadonovan
          I wish I had an answer. I can say that over the last month I have used RFUT on a couple of C307's that froze up on me with the "cannot communicate with the SLNX server" message after the update was completed on my PC (@100%). Fortunately, all was well after a reboot. I suppose it would help if I even knew what a SLNX server was
          If you dig into its config files deep enough, you can find the URLs that RFUT goes out to for firmware.
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

          Comment

          Working...