RICOH 1224C

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  • aabarnes1
    Senior Tech
    • Mar 2009
    • 620

    #1

    RICOH 1224C

    iNTRMITTENT JAMS AT FUSER ENTRY, CLEANED ALL ROLLERS AND PF ROLLER/REG ROLLER.ONLY HAPPENS EVERY 5 OR 8 COPIES, NEVER HAPPENS ON ASINGLE A4 COPY FROM TRAY 1. aNY IDEAS????
    Grant me the serenity to accept the things I cannot change.
  • schooltech
    School District Tech

    500+ Posts
    • Jun 2008
    • 504

    #2
    I'm not an expert on these machines, but if it never happens at the fuser from single-sided A4 from drawer 1, then you can probably isolate the fuser as not being the problem. If, say, it was a sensor arm that was sticky or something, it would show it on anything you copy.

    You may have something on the vertical transport area that the other drawers use that drawer 1 does not use.

    What do the recorded jam errors show as the sensor(s) having the problem?
    Bachelor of Science in Information Technology, Comptia A+, Comptia Network+

    Comment

    • Herrmann
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2006
      • 792

      #3
      Enter Service Mode, then look under sp7-504 and 7-507, what code is reported?
      If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

      Comment

      • aabarnes1
        Senior Tech
        • Mar 2009
        • 620

        #4
        1224c Jams

        Thanks for your early reply, I dont have the smc with me as I'm at home, however I do recall earlier it was registering jams at registration and fuser exit
        Grant me the serenity to accept the things I cannot change.

        Comment

        • aabarnes1
          Senior Tech
          • Mar 2009
          • 620

          #5
          I'm at home now and dont have the smc. But I do remember that registration and fuser exit jams were logged
          Grant me the serenity to accept the things I cannot change.

          Comment

          • Llama God
            Service Manager

            1,000+ Posts
            • Mar 2009
            • 1353

            #6
            If it doesn't happen from tray 1 at all, maybe it's a sticking relay clutch? Or, as Schooltech says, the vertical transport guide from tray 2. The fuser jams could be a broken interchange gate of something of that ilk if it only happens on duplex, but that wouldn't explain the registration jams.

            Try resetting the jam counter, run it single-sided from each tray until it jams and eliminate from there. Alternatively just smash the insides to bits with a big hammer and instruct sales to upgrade it!

            Comment

            • Passthebiscuits
              Technician
              • Mar 2009
              • 32

              #7
              Has the rubber roller inside the fusing belt perished, you can usually see small fragments of rubber in the fuser, or when you turn the blue knob the belt has a diagonal ripple running thru.

              This gives uneven pressure and causes jams at fuser entry.

              Also had problems with transfer rollers, but usually the paper gets jammed on top of the image transfer belt or scrolls the paper under the fuser

              Comment

              • KopyKat
                Nurse Ratched of Repair

                250+ Posts
                • Nov 2008
                • 366

                #8
                I agree with schooltech and llamagod that if Tray 1 doesn't jam it's not your fuser.

                That model is famous for feed, relay and reg clutches going bad. My rule of thumb is that if one clutch goes, just order all of them because getting around in the back of that monstrosity is such a royal pain in the ass. But if you want to punish yourself twice, you can swap the feed clutches from Tray 1 to Tray 2 for testing.

                Also, just because you clean the feed rubber doesn't mean it's good. Replace it.

                And if you go the 'hammer smash' route...post pictures!
                sigpic

                Relax! This firmware injection won't hurt...but it will take 45 minutes.

                Comment

                • Passthebiscuits
                  Technician
                  • Mar 2009
                  • 32

                  #9
                  When you say "NEVER HAPPENS ON ASINGLE A4 COPY FROM TRAY 1" do you mean it doesnt jam from tray 1 when you do a singular copy but it jams on multiple copies from tray 1?

                  Or it never jams at all on tray 1? if this is the case which trays does it jam from?

                  Comment

                  • aabarnes1
                    Senior Tech
                    • Mar 2009
                    • 620

                    #10
                    1224c jamming

                    yues thats corresct it will push 1 2 or 3 copies through but any more the it jams.
                    Grant me the serenity to accept the things I cannot change.

                    Comment

                    • Passthebiscuits
                      Technician
                      • Mar 2009
                      • 32

                      #11
                      I think Schooltech, Lllama God and KopyKat thought you meant tray 1 fed fine

                      Comment

                      • aabarnes1
                        Senior Tech
                        • Mar 2009
                        • 620

                        #12
                        1224c jamming

                        Well I replaced the paper feed clutch and it seems to have done the trick. Thanks for the input lads
                        Grant me the serenity to accept the things I cannot change.

                        Comment

                        • KopyKat
                          Nurse Ratched of Repair

                          250+ Posts
                          • Nov 2008
                          • 366

                          #13
                          Originally posted by aabarnes1
                          Well I replaced the paper feed clutch and it seems to have done the trick. Thanks for the input lads
                          And I was so looking forward to the big hammer smash photos!

                          Seriously, Good Work and thanks for reporting back...it helps a lot more techs than you can imagine.
                          sigpic

                          Relax! This firmware injection won't hurt...but it will take 45 minutes.

                          Comment

                          • Lagonda
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Aug 2008
                            • 1649

                            #14
                            Originally posted by KopyKat
                            .

                            That model is famous for feed, relay and reg clutches going bad. My rule of thumb is that if one clutch goes, just order all of them
                            KopyKat is on the money there, the feed, forwarding and reg clutches get contaminated with silicon oil fumes from the vent pipe just below them. (great bit of design there fellas!) If one has gone the others are not far away from failing. Do your self a favour and order them in now.
                            At least 50% of IT is a solution looking for a problem.

                            Comment

                            • KopyKat
                              Nurse Ratched of Repair

                              250+ Posts
                              • Nov 2008
                              • 366

                              #15
                              Originally posted by Lagonda
                              the feed, forwarding and reg clutches get contaminated with silicon oil fumes from the vent pipe just below them. (great bit of design there fellas!)
                              Hence the Engineering Code Name is Uranus. No Joke!
                              sigpic

                              Relax! This firmware injection won't hurt...but it will take 45 minutes.

                              Comment

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