Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

[unlimitedbt]

Hi guys. I have a Ricoh/Plockmatic PBM350m booklet maker that originally was configured with trimmer only and I am trying to add bookfold/squareback in to it. I've assembled/connected dozens of these so I am pretty certain that all cables and terminators are connected properly but as unit is being powered on, it does not see bookfold unit. It sees Trimmer, so signal goes in to Bookfold, comes out to Trimmer but system can not detect Bookfold. Tried 3 different data cables. Display says "close covers" and if forced in service mode, there is a main unit and trimmer but no Bookfold.
Anyone knows what could be the problem? is there some dip switch in the main unit that must activated to tell the system that there is another unit present?
There are similar LED's present/lit on PCB of Trimmer and Bookfold, except Trimmer has activelly flushing led, probably to do with data TX/RX and Bookfold does not. I have checked for 30V and 12V being present and it is.
All data and power cables come in to Bookfold first and in to Trimmer after that, yet Bookfold is not being seen by Main unit.
Please let me know your thoughts.
Thank you.

[MoochPage]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I would recommend double checking that you have the termination plugs and power plugs in the proper way. It should be installed with the RCT-Plock-Squareback-Trimmer if you have all four of the units. I don't think you have to tell the machine you have the units installed outside of the cover inserter tray.

[unlimitedbt]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

Thank you. RCT is being activated in service mode, there is a dedicated line "RCT Present Yes/No".
The set-up works once I remove the BookFolder so terminators are OK I suppose.
This does not seem to be a "walk in the park" issue to resolve, drives me nuts. I mean, not really but I don't like to be defeated by Bookfold unit
I do not have RCT but it is being activated manually, also you have to go to NVM values and change 11 to the XX number that is stated in the trimmer's label, all thought it being recognized automatically.

[MoochPage]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I am not sure exactly, guess you might have to contact Ricoh/Plock for some support. Maybe the booklet fold unit is an updated unit and it isn't compatible with the others. I don't remember reading or hearing anything about that but guess it could be. I haven't experience anything like you are describing and in my area we service. Plock Termination.pdf Here is the termination from the installation manual if you don't have it already, just incase. Could always go through and update the firmware for the plock and see if it sees it after doing that. Could be on different versions I imagine Ricoh would ask you to do that first.

[subaro]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module


displayed any of the interlock switches are
actuated.
1
1
Check that the top cover is in down
position.
2
2
Make sure that the cover of the Belt
Stacker is in normal position, see section

3
3
Make sure power cables between
Booklet Maker, BookFold Module and
Trimmer are connecte

[unlimitedbt]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I am not sure exactly, guess you might have to contact Ricoh/Plock for some support. Maybe the booklet fold unit is an updated unit and it isn't compatible with the others. I don't remember reading or hearing anything about that but guess it could be. I haven't experience anything like you are describing and in my area we service. [ATTACH]56085[/ATTACH] Here is the termination from the installation manual if you don't have it already, just incase. Could always go through and update the firmware for the plock and see if it sees it after doing that. Could be on different versions I imagine Ricoh would ask you to do that first.

Since Main Unit I am trying to add Bookfoder to is PBM-350M and is in fact newer milky white unit, I thought it could be sofware situation, I tried fire up Bookfolder+Trimmer with regular PBM-500, and result was the same - it did not see Bookfolder either.
How do you update the software anyway? is there a way to connect each module to PC for update/diagnostic? there are various cables USB to Com9 were hidden behind back cover of Main Unit so I guess I have the cables.

[unlimitedbt]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

When the message “Close Cover(s)” is
displayed any of the interlock switches are
actuated.
1
1
Check that the top cover is in down
position.
2
2
Make sure that the cover of the Belt
Stacker is in normal position, see section
5, “Clearing Misfeeds”, Belt stacker.
3
3
Make sure power cables between
Booklet Maker, BookFold Module and
Trimmer are connecte

Thank you for your effort to help me.
When Bookfolder is out of set-up, no close cover error is displayds. I have checked interlock switch of Bookfolder and it works, its internal resistance is 2-3ohm and is on par with same interlock switch of the Trimmer.
When close covers message shown on the display of Main unit, the box resembling the Bookfolder is not there, only Main Unit+Trimmer
All cables are connectoed, I checked that 30V and 12V are present at the connectors to Bookfoder PCB

[MoochPage]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I would recommend updating the firmware as your next step. I bet that is the problem probably way different levels of the firmwares between the units.

[subaro]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

Since Main Unit I am trying to add Bookfoder to is PBM-350M and is in fact newer milky white unit, I thought it could be sofware situation, I tried fire up Bookfolder+Trimmer with regular PBM-500, and result was the same - it did not see Bookfolder either.
How do you update the software anyway? is there a way to connect each module to PC for update/diagnostic? there are various cables USB to Com9 were hidden behind back cover of Main Unit so I guess I have the cables.

Here I found this. See if this works for you.

https://www.dsbls.com/docs/PlockmaticSD350_500SoftwareUpdateProcedure.pdf

[unlimitedbt]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

Here I found this. See if this works for you.


https://www.dsbls.com/docs/Plockmati...eProcedure.pdf

I am up to giving this a shot,
Any chance you can help me with "downloader" software and most updated "Bookfolder" file?
I have cables thats for sure.

[slimslob]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I am up to giving this a shot,
Any chance you can help me with "downloader" software and most updated "Bookfolder" file?
I have cables thats for sure.

If you are not an authorized Ricoh or other manufacturer that utilize Plockmatic, you will need to contact Plockmatic directly. https://plockmaticgroup.com/contact-us/

[subaro]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I am up to giving this a shot,
Any chance you can help me with "downloader" software and most updated "Bookfolder" file?
I have cables thats for sure.

I don't have the software, and don't know where to get it. You may have to contact Ricoh.

The maker of those machines are from Sweden, and they make them for different companies like konica, Ricoh ect. However, I think you may have a DOA machine, either the pwb, on the folder unit or the book maker pwb not seeing the folder. Could be many things, like the connector pin broken, bent ect.\

You said though, that you are getting a cover open message and you check the resistance on the switch. The booklet maker is detecting a cover open only when the folder is connected, so I think it probably seeing the folder, but the interlock switch is not being engaged. Try cheating the switch or exchange it with the trimmer if it is easy enough.

It should see the folder even though the interlock switch is not engaged, but it is a shot anyway. For the longest while, I have not seen where a module in any machine is not recognized because of firmware. I see where firmware fixes bugs with the options ect, but not a complete non recognition of the options ect.
The interlock switch cuts the voltage to initilize the motors ect. when the covers are open and you are seeing led on the pwb of the folder. Check the cover of the folder and see if the actuator from the cover is being somehow being not engaging fully or broken ect. It's worth a shot.

Note.. the instruction link I placed earlier is for the same book folder but it was from konica, and your product is from Ricoh, but it is the same product. The firmware thought would be different I suppose.

[MoochPage]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I am up to giving this a shot,
Any chance you can help me with "downloader" software and most updated "Bookfolder" file?
I have cables thats for sure.

If you don't have access to any of the firmware. I would recommend calling someone who does have access to it. Because you are to the point you can't help the customer at all by pretending to be able to solve their issue. Sorry for being so blunt.

[slimslob]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

Speaking of the "close covers" message, if it uses the same top cover closed method as the older BK5010 and BK 5030, you may have a mount bracket for the switch that ha become slightly out of adjustment. The older models used both a mechanical switch and a magnetic reed switch. They had to be activated in a specific timed sequence. If the bracket moved out of position or got bent the timing of that sequence would be off. It starts being intermittent and then gets worse as the top is opened and closed regularly.

[slimslob]

Re: Ricoh Plockmatic PBM350 having issues adding a squarefold/bookfold module

I don't have the software, and don't know where to get it. You may have to contact Ricoh.

The maker of those machines are from Sweden, and they make them for different companies like konica, Ricoh ect. However, I think you may have a DOA machine, either the pwb, on the folder unit or the book maker pwb not seeing the folder. Could be many things, like the connector pin broken, bent ect.\

You said though, that you are getting a cover open message and you check the resistance on the switch. The booklet maker is detecting a cover open only when the folder is connected, so I think it probably seeing the folder, but the interlock switch is not being engaged. Try cheating the switch or exchange it with the trimmer if it is easy enough.

It should see the folder even though the interlock switch is not engaged, but it is a shot anyway. For the longest while, I have not seen where a module in any machine is not recognized because of firmware. I see where firmware fixes bugs with the options ect, but not a complete non recognition of the options ect.
The interlock switch cuts the voltage to initilize the motors ect. when the covers are open and you are seeing led on the pwb of the folder. Check the cover of the folder and see if the actuator from the cover is being somehow being not engaging fully or broken ect. It's worth a shot.

Note.. the instruction link I placed earlier is for the same book folder but it was from konica, and your product is from Ricoh, but it is the same product. The firmware thought would be different I suppose.

The only difference that might exist is the cable from the main frame to the Plockmatic. In the past Ricoh even had a different cable depending on what main frame it was connected.