I have received two calls from same customer saying the first copy that they ran on two different days came out where the toner could be wiped off. Paper is going through copier 11x8.5. The copier in question is a Ricoh 1035. What I find interesting is the copier stays on to receive faxes from sleep mode and there is no problem with the faxes they say. Also with the same copier the transfer belt on front side of copier is not being cleaned properly. I have replaced the transfer cleaning blade twice. Today I replaced the transfer belt. For the initial problem listed above I replaced the fuser unit. Any thoughts
Thanks!!

Thanks!!
Comment