Ricoh IM C6000 printing a dotted border

[Spud42]

Re: Ricoh IM C6000 printing a dotted border

Well Ricoh Australia National Tech Support came through.

Printer SP 1001-001 bit 7 set to 0.

this fixed it as the bit was indeed set to 1 . I have asked for a better explanation of what that bit switch is but havent had a reply.

Customer happy now.

Thanks for all the ideas and help.

[Spud42]

Re: Ricoh IM C6000 printing a dotted border

As a new placement on an existing network. when the new driver was installed the old one was left on and you might be seeing an artifact from that previous driver. You might look at completely deleting the older/original driver(s) and reinstalling the new one in order to ensure the artifacts are not causing this. (just my 2 cents worth) Good luck.

but that doesnt explain the same border when printed from my laptop connected directly to the printer isolating their network and drivers.

issue was fixed with a printer SP bit switch.

[Gift]

Re: Ricoh IM C6000 printing a dotted border

OK interesting:

bit
7
Printable Area Frame Border Disabled
Enabled
Prints all RPCS and PCL jobs with a border around the
3.SP Mode Tables
1791
printable area.
Note:This is available for PCL, RPCS only.

However that one got enabled

[TonerMunkeh]

Re: Ricoh IM C6000 printing a dotted border

Found the bit switch description in the service manual.

Bit 7.jpg

[DRichard]

Re: Ricoh IM C6000 printing a dotted border

but that doesnt explain the same border when printed from my laptop connected directly to the printer isolating their network and drivers.

issue was fixed with a printer SP bit switch.

...true...(?)

[Oze]

Re: Ricoh IM C6000 printing a dotted border

Well Ricoh Australia National Tech Support came through.

Printer SP 1001-001 bit 7 set to 0.

this fixed it as the bit was indeed set to 1 . I have asked for a better explanation of what that bit switch is but havent had a reply.

Customer happy now.

Thanks for all the ideas and help.

Next question...which Numpty changed that bit switch at run up?
Coz in the run up guide the only Printer dip switch we touch is 1-001-005.

[Spud42]

Re: Ricoh IM C6000 printing a dotted border

Next question...which Numpty changed that bit switch at run up?
Coz in the run up guide the only Printer dip switch we touch is 1-001-005.

well there is the question isnt it... My guess is they didnt change the SP switch number ,thought they had and set the bit. interesting thing is on a IMC2000 in the office that bit switch is set to 00000000 , where as the one i had was set to 10110000 . so now i am wondering what bits 4 and 5 do? will have to look for the manual.

printer seems to work fine now and customer isnt complaining of any issues.