Ricoh 3025 - replace photoconductor unit

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  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2620

    #1

    Ricoh 3025 - replace photoconductor unit

    Hi all

    I have a problem with a Ricoh 3025 its displaying a message "replace photoconductor unit"

    Ive searched the forums and found this
    http://www.copytechnet.com/forums/ri...coh-3232c.html
    and i have cleared 7 804 : but I cannot find the PCU clear.
    I have tried 5801 and all clear also 2804 'new pcu check' with no success. I have also tried 3 different drum units and this has not worked which makes me think theres a counter stored in the machine but which one?
  • Koosie
    Trusted Tech

    100+ Posts
    • Nov 2008
    • 121

    #2
    Doing SP 2801 initializes the developer, clears the counter and removes the message.

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2620

      #3
      Thanks mate that worked.

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2849

        #4
        To keep the message from ever showing up again, try SP 5-912-001 and change the setting to 0. That kills the message permanently...

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2458

          #5
          SP5-801-001?????????? to reset a drumcounter? You cleared the whole machine with this one. I hope you will not run into trouble in the future.

          Comment

          • Llama God
            Service Manager

            1,000+ Posts
            • Mar 2009
            • 1353

            #6
            Precisely why end users shouldn't go into SP modes, they're trigger-happy laypeople who'll try anything to save money.

            No offence Skynet, but you've been quite lucky with that one!

            Comment

            • salmandol
              Trusted Tech

              100+ Posts
              • Mar 2009
              • 107

              #7
              did you replace the pcu? If not you would most likely run into toner spilling and copy quality problems.

              Comment

              • Caveman
                Technician

                50+ Posts
                • Nov 2007
                • 82

                #8
                Cancelling PCU Counter

                Be aware that turning off SP 5912-1 (PCU Counter) will eventually cause the machine to overtone - this will almost certainly become a major mess as toner will dump heavily - in a worse case scenario if the spilling is excessive toner will make its way down to the feed stations - this becomes a major problem with regard to feed problems. It would be advisable to leave SP 5912-2 turned on (1) and increase SP5912-2 from 60K to 90K - failure to replace the developer and drum at set intervals will create problems far greater than simply replacing the pcu compnents and developer. A rebuild of the PCU and developer change takes less than a half hour - being faced with a unit that has overtoned can require considerable time to clean.

                Caveman

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                • Tricky
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 2620

                  #9
                  Originally posted by Eric1968
                  SP5-801-001?????????? to reset a drumcounter? You cleared the whole machine with this one. I hope you will not run into trouble in the future.
                  Cleared what...? the copy quality didnt seem affected that much.

                  Comment

                  • cobiray
                    Passing Duplication Xpert

                    1,000+ Posts
                    • Mar 2008
                    • 1199

                    #10
                    That's the all reset on the machine. Sets everything back to default. It might not give you a problem now, but it probably is wiser to not use this unless it's recommended by tech support. It can lead to consequences and repercussions in the future.
                    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                    Comment

                    • Eric1968
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2458

                      #11
                      With SP5-801-001 you reset all the settings to default. This means that all engine settings are at default. In most cases this causes problems. This SP should be used with caution. The machine adjusts a lot of voltages and much other settings. Resetting all these settings to default can cause the machine to behave very strange.
                      Why not change the PCU-parts when the machine reports it in the display. You can clear the 'Replace PCU'-message, but you will certainly run into troubles in the coming weeks/months.
                      Performing maintenance every 60 to 120k extends the life of your machine and keeps customers happy.

                      Comment

                      • Caveman
                        Technician

                        50+ Posts
                        • Nov 2007
                        • 82

                        #12
                        Eric1968 -

                        I agree 100% with your last post to this thread - disabling the PCU counter is creating unecessary work later on - these units run relatively consistent if the drum and developer are changed every 60K to 90K. In the long run you are beter off taking the 30 minutes to vacuum the PCU assy. and replace the necessary part. I have come across many of these units that have had the PCU counters turned off - they go into a continous toner add condition and eventually the entire cavity is covered in toner.

                        Caveman

                        Comment

                        • Eric1968
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2458

                          #13
                          @Caveman

                          Here (in Holland) we never turn off PCU-counters. Like you said, it takes about half an hour to replace the PCU-parts.

                          I've seen the effects of resetting the whole machine and it did not made me happy...

                          Comment

                          • rthonpm
                            Field Supervisor

                            2,500+ Posts
                            • Aug 2007
                            • 2849

                            #14
                            It's been both standard procedure with both Ricoh and the dealer I'm with now to turn the counter off unless the customer replaces their own PCU. Generally the rebuildable units die well before the 60,000 threshold anyway so we swap them out with a 1027 unit and then just let them go until copy quality goes down, or when any EM call comes in close to the next replacement threshold.
                            The main false add toner issues I've seen on these is when using the rebuildable unit or a bad toner hopper.

                            Comment

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