Ricoh Pro C5100 Printing Yellow Background with Image

[Naicol]

I am experiencing an issue with my Ricoh Pro C5100 printer where the printed page background appears yellow when printing an image. I have already replaced the following components:

All four PCU drum units
ITB transfer belt
ITB cleaning unit and transfer roller
Fuser
However, the problem persists. I would greatly appreciate any ideas or suggestions to resolve this issue.

Please refer to the attached image sample for reference.

Thank you in advance for your assistance!


yellow page.jpg

[slimslob]

Re: Ricoh Pro C5100 Printing Yellow Background with Image

Does the problem occur while copying, printing or both?