RICOH wide format MPW 6700sp problem with scanner

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  • Andy74
    Technician
    • Feb 2021
    • 25

    #1

    RICOH wide format MPW 6700sp problem with scanner

    Hi, I have a problem with the scanner and copying in this model.Machine prints well but black stripes appear when scanning and copying .Picture attached.Anyone had a similar problem?Thanks for info on how to fix it.
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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36995

    #2
    Re: RICOH wide format MPW 6700sp problem with scanner

    If you are really you have some major contamination of the CIS, Contact Image Sensor, glass that can be cleaned off. If not, you're looking at having the CIS replaced.

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    • Andy74
      Technician
      • Feb 2021
      • 25

      #3
      Re: RICOH wide format MPW 6700sp problem with scanner

      Originally posted by slimslob
      If you are really you have some major contamination of the CIS, Contact Image Sensor, glass that can be cleaned off. If not, you're looking at having the CIS replaced.
      thanks It is this part number D0CW1780 ?

      /5 pcs led lamp/

      What glass should I clean ?

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