Fiery E-5000 System Software

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  • cobiray
    Passing Duplication Xpert

    1,000+ Posts
    • Mar 2008
    • 1199

    #1

    Fiery E-5000 System Software

    Anybody know if and where the system software for this guy is on the TSC site? I've been looking for it, but I can't seem to find it. The parts manual references the system software CD, but I'm hoping I don't have to order and wait on it. I know the Konica Minolta's with the Fiery's are downloadable from their tech site and I'm hoping I just over looked it for the Ricoh's.
    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.
  • bier trinker
    Technician
    • Apr 2009
    • 12

    #2
    ftp://nscdom.com/

    log in with standard ftp login

    Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.

    Comment

    • cobiray
      Passing Duplication Xpert

      1,000+ Posts
      • Mar 2008
      • 1199

      #3
      Thanks!!! I actually got it from another tech yesterday.

      Ricoh wouldn't want us to fix something the first time at an account. Hide the information from the techs, maybe they'll buy more parts.
      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

      Comment

      • netsrvs
        Technician
        • Aug 2008
        • 26

        #4
        We had this problem a few months ago and they told us to order the CD's.

        Me: OK I'll take two
        Ricoh: No can do, they are on backorder.
        Me: OK, when can I expect them.
        Ricoh: Not for at least 3 months.
        Me: Well, that's acceptable and I'm sure my customer doesn't need to print for 3 months.

        After that I had to bitch and moan before finally they said it was up on the FTP site....ridiculous. Besides Ricoh & Fiery don't mix well in my opinion.

        Comment

        • cobiray
          Passing Duplication Xpert

          1,000+ Posts
          • Mar 2008
          • 1199

          #5
          It's not just the Ricoh's that need reloaded...
          the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
          Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
          Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

          Comment

          • BIGBOY

            #6
            Originally posted by bier trinker
            ftp://nscdom.com/

            log in with standard ftp login

            Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.
            I tried this link and couldn'y get access

            Comment

            • Spamgravey
              Junior Member
              • Aug 2008
              • 8

              #7
              Re: Fiery E-5000 System Software

              Originally posted by bier trinker
              ftp://nscdom.com/

              log in with standard ftp login

              Ricoh wont put in on the public site, but if you call tech support and ask, they give you this link.
              This is the response from this ftp server as of 5/23/13
              220 Please Note: Due to Excesive Network Traffic, the Fiery System Software Images have been removed from this FTP site. To obtain Fiery System Software, Please order them through parts. Sorry for the inconvenience.

              Comment

              • mterrero
                Technician
                • Sep 2011
                • 60

                #8
                Re: Fiery E-5000 System Software

                Do you found the system Software ? I need to reinstall 2 of this Fiery E-5000

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589

                  #9
                  Re: Fiery E-5000 System Software

                  THE E-5000 is a POS anyway. Do your Customers a favor and install the standard print scan option. reloading the E-5000 and then installing 20 patches = wasted time.........................
                  Mystic Crystal Revelations

                  Comment

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