c3228 color

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    #1

    c3228 color

    jams after 7 or 8 sheets from tray 1. tray 2 and 3 work fine. i have legal in tray 2 and ledger in tray 3. tray settings in user tools are correct. help appreciated. thanks t
  • pspahr
    Toner Schlep

    100+ Posts
    • May 2008
    • 227

    #2
    What does the SMC report say? What are the jam locations. What steps have you taken so far?
    VectorLinux---Check it out!

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    • Fearless V K
      Senior Tech

      500+ Posts
      • May 2007
      • 620

      #3
      Clutch slipping perhaps?
      Don't take that toner with me!

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      • aabarnes1
        Senior Tech
        • Mar 2009
        • 620

        #4
        I would agree with Fearless on what you've told us so far. I had the very same problem recently and posted it. The solution was to dismantle the clutch, clean and re-grease it with teflon or similar and it worked fine. Alternatively you could replace the clutch. Post back to inform us of your findings.
        Grant me the serenity to accept the things I cannot change.

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