toner on tail edge of copies

[kayjaig]

i have encountered a copy quality problem on Aficio 2034 as well as 3035. copies came out nice and clear except there is visible toner scattering right on either upper or lower tail edge of the copies.
i was thinking it might be the charge area on the drum is running long enough to cover the entire page. that is why it picks up the tail edge uncharged edge of the drum.?
please advice. thanks.

[aabarnes1]

I would clean the mag roller and check the dev life(replace if near to life end), vac out pcu and replace 1st blade and charge roller/cleaning brush. Also it is worth checking your ID sensor and all your vref,vsg values. But a good clean and new blade, brush and charge should solve it. Unless of course the pcu is shagged and not earthing/charging properly.

[stephend]

I would clean the mag roller and check the dev life(replace if near to life end), vac out pcu and replace 1st blade and charge roller/cleaning brush. Also it is worth checking your ID sensor and all your vref,vsg values. But a good clean and new blade, brush and charge should solve it. Unless of course the pcu is shagged and not earthing/charging properly.

Agree with aabarnes
Check the PM counter and if you know the customer and you know that they are printing with high coverage. PM the machine even is not yet the time.
Also check for toner contaminating the ends of the reg roller.
It's possible that your waste toner bottle to be full or to leak!!!

[aabarnes1]

Agree with aabarnes
Check the PM counter and if you know the customer and you know that they are printing with high coverage. PM the machine even is not yet the time.
Also check for toner contaminating the ends of the reg roller.
It's possible that you waste toner bottle to be full or to leak!!!

WoW, that's a first !!

[Shadow1]

I had a customer printing A4 size PDF's to the machine. The machine was set to auto continue and for whatever reason used the A4 width even though it picked up Letter paper. The paper sizes are close enough it didn't show a jam, but it collected some major funk on the trailing edge.

[nmfaxman]

I had a customer printing A4 size PDF's to the machine. The machine was set to auto continue and for whatever reason used the A4 width even though it picked up Letter paper. The paper sizes are close enough it didn't show a jam, but it collected some major funk on the trailing edge.

We all should know to do the proper PM and clean the box.
This ODD fix is why I post and answer to something I have run into.
Is it a fix? Maybe, but it is an IDEA.
I have the exact same problem with a 1045 with letterhead thick paper.
Same engine just more BS to compensate for a basic design flaw.

[stephend]

I don't want to say anything but it's funny how we discuss about copiers...like high school students....
Same problem with thick paper? What's the thickness 2mm??
Should I start an interrogatory now to find out if the crappy paper used is in the specs or if the user uses the right tray (bypass) for this special stock or I should have all these information in the original post???
We should be very specific in describing the problem and all the variables involved. We should talk in grams/square meter. How many of us after receiving suggestions are posting back the results...a few...
As far as I can see all Ricoh's are "junk" on this forum, design flaws in every model but everybody want a quick fix to move forward and to be able to shoot again next day another question and blame again Ricoh.
I spent over 12 years between 2 companies...Xerox and Ricoh and in 12 years of management and field...believe me I have seen a lot...
especially PM's done from the keypad...
Nobody should take this post personal but let's start to act professional.

[tcs04]

Hear Hear!

Rule 1: Check the SMC on arrival.

Rule 2: RTFM (Detailed Description)..... How does it work?

Fixes most faults
(21 years)

[Shadow1]

Just the fax, man.

[roosterfish]

I've found that if you remove all the sources of loose toner then there is no toner to distribute on the copies.

Empty the waste under the transfer belt, clean the PCU waste line (yes you have to take off 8 screws and a spring, it's really not that bad) and especially pickup and move the waste auger that's next to the collection mylar, there is more often then not a big wad of fibers/hair that is blocking the exit into the recycling part of the PCU.

Nobody ever does this, it amazes me how some people can get by in this job without disassembly and cleaning.

If your wondering what and where the waste auger is, it is on top of the photoconductor unit, underneath the green handle. In the older machines, it's those four screws, plus the four on the side (front side) of the recycling...tube path thing I guess you could call it....

You only have to take it off to get the brown pointy lock mechanism off, then I'm telling you lift the auger out of it's groove, move it forward and there is a good chance that if this has never been done before, there is a chunk of hair/paper fibers on it blocking the recycling path.

We shall all be saved by cleaning.

[Ltd]

Replace new transfer belt

i have encountered a copy quality problem on Aficio 2034 as well as 3035. copies came out nice and clear except there is visible toner scattering right on either upper or lower tail edge of the copies.
i was thinking it might be the charge area on the drum is running long enough to cover the entire page. that is why it picks up the tail edge uncharged edge of the drum.?
please advice. thanks.

I suggest you replace new transfer belt + Blade to solve this weak transfer problem.

[Fearless V K]

Yeah, sometimes you can't clean worn out.