MP C4504EX No Print Application

[laser801]

Hello All! Just got a machine in, and for some reason the "Printer" Application is nowhere to be found ! I looked thru everything... Not in Classic Apps , or anywhere in the service menus.... I haven't seen this before... How can I get this back ??? Thanks in advance , Laser801

[TonerMunkeh]

Re: MP C4504EX No Print Application

Has it ever had a Fiery attached to it? Could be the print application has been invalidated or the NIC / USB ports are switched off.

[laser801]

Re: MP C4504EX No Print Application

Has it ever had a Fiery attached to it? Could be the print application has been invalidated or the NIC / USB ports are switched off.

Thank You! This is an "Off Lease" machine we picked up from a warehouse in Fla. ... Not sure of the history... I'll look into it further...

[Gift]

Re: MP C4504EX No Print Application

Hello All! Just got a machine in, and for some reason the "Printer" Application is nowhere to be found ! I looked thru everything... Not in Classic Apps , or anywhere in the service menus.... I haven't seen this before... How can I get this back ??? Thanks in advance , Laser801

That's weird - I'd probably start and restore all user/admin settings to factory default. And also clear the SP modes (no "clear all" of course) and format HDD.

In case onboard NIC/USB is disabled via SP you might also have this problem.

[laser801]

Re: MP C4504EX No Print Application

That's weird - I'd probably start and restore all user/admin settings to factory default. And also clear the SP modes (no "clear all" of course) and format HDD.

In case onboard NIC/USB is disabled via SP you might also have this problem.

Thanks for that info... Appreciate it!

[slimslob]

Re: MP C4504EX No Print Application

Thank You! This is an "Off Lease" machine we picked up from a warehouse in Fla. ... Not sure of the history... I'll look into it further...

Off Lease machines could have previously been installed at a US Government site. Before releasing a machine the government IT people usually do not remove all settings that were made at installation other than purging the address book, network settings and HDD. They then return the Network Security setting to 0. Many Settings changed while at a higher security level either be greyed out or disappear entirely and also will not be listed when printing Non Defaults in SP mode.

[laser801]

Re: MP C4504EX No Print Application

Off Lease machines could have previously been installed at a US Government site. Before releasing a machine the government IT people usually do not remove all settings that were made at installation other than purging the address book, network settings and HDD. They then return the Network Security setting to 0. Many Settings changed while at a higher security level either be greyed out or disappear entirely and also will not be listed when printing Non Defaults in SP mode.

Thank You! It was actually SP 5895...Application Invalidation...Printer was set to 1 for off... When I changed it to 1... Bingo ! It worked.... Old Post from "Elmo" Appreciate all the input as always..

[laser801]

Re: MP C4504EX No Print Application

That's weird - I'd probably start and restore all user/admin settings to factory default. And also clear the SP modes (no "clear all" of course) and format HDD.

In case onboard NIC/USB is disabled via SP you might also have this problem.

Thank You! It was actually SP 5895...Application Invalidation...Printer was set to 1 for off... When I changed it to 1... Bingo ! It worked.... Old Post from "Elmo" Appreciate all the input as always..

[laser801]

Re: MP C4504EX No Print Application

Has it ever had a Fiery attached to it? Could be the print application has been invalidated or the NIC / USB ports are switched off.

Thank You! It was actually SP 5895...Application Invalidation...Printer was set to 1 for off... When I changed it to 1... Bingo ! It worked.... Old Post from "Elmo" Appreciate all the input as always..