Ricoh MP C2500 SC491 code

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  • RicohFaults
    • May 2025

    #1

    Ricoh MP C2500 SC491 code

    Can any1 inform me what this code is please - and any info on fixes?

    Cheers.
  • Philinghorn
    Technician
    • Sep 2008
    • 29

    #2
    SC491 is High Voltage Power - Drum/Dev bias output error

    Sorry not had a machine with this fault, but check pcu's & paper transfer unit

    Good Luck

    Comment

    • RicohFaults

      #3
      Originally posted by Philinghorn
      SC491 is High Voltage Power - Drum/Dev bias output error

      Sorry not had a machine with this fault, but check pcu's & paper transfer unit

      Good Luck
      Many thanks

      Comment

      • Ricohlovers
        Technician

        50+ Posts
        • May 2009
        • 59

        #4
        Hi,

        Note the following. Thanks

        No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
        High voltage power: Drum/ development bias output error
        An error signal is detected for 0.2 seconds when charging the drum or
        development.
        􀂃 High voltage leak
        􀂃 Broken harness
        􀂃 Defective drum unit or development unit
        􀂃 Defective high voltage supply unit
        491 D
        1. Check or replace the harness.
        2. Replace the drum unit or paper transfer unit.
        3. Replace the high voltage supply unit.

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