2045 e sc 990

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    2045 e sc 990

    This machine was working perfectly for a long time then suddenly its giving me sc 990 . It says its a software problem in the manual but wher do I
    go from there ?
  • halac0ax
    Technician
    • Apr 2009
    • 18

    #2
    Replace the Hard Drive. I've also had one machine where it was the drum that needed replaced. Don't ask me why but that is what took care of it.

    Comment

    • Jonesy-5150
      Technician
      • Apr 2009
      • 19

      #3
      Originally posted by halac0ax
      Replace the Hard Drive. I've also had one machine where it was the drum that needed replaced. Don't ask me why but that is what took care of it.
      He's dead on. I was shocked to learn that doing a full PM can fix SC990 codes.
      Outside of that, you roll the dice on HDD or controller. Probably wouldn't hurt to flah the firmware as well.
      Good luck!!

      Comment

      • Fearless V K
        Senior Tech

        500+ Posts
        • May 2007
        • 620

        #4
        Just do the drum and developer if it is time for that. Ask anyone who works on these all the time (like me). The drums don't go past 150K. If you get one that does. It's an anomaly. The 990 pops after the copy job usually, that's when the ID patch is developed on the drum for process control purposes.
        Don't take that toner with me!

        Comment

        • imaginemoko
          unTrusted Tech

          250+ Posts
          • Jan 2008
          • 289

          #5
          agree.. i was also suprised about it, just the drum and developer complete set in a full PM...
          fix the customer first then fix the machine... its simple and makes life more easy.

          Comment

          • lvsb
            Technician

            50+ Posts
            • Aug 2008
            • 70

            #6
            Originally posted by Jonesy-5150
            He's dead on. I was shocked to learn that doing a full PM can fix SC990 codes.
            Outside of that, you roll the dice on HDD or controller. Probably wouldn't hurt to flah the firmware as well.
            Good luck!!
            doing a full PM is half correct, check the laser power SP 2103(i think) if the values are near the max range then the right door switches are breaking down under load and effecting laser power which in turn effects the ID sensor readings. usually you get sc 990 procon.c in the SC code history

            SC990 The following data is
            stored in the SC error log:
            File:
            procon.c

            Line: 8xxx (ex. 8573)
            Value: 0
            NOTE:
            In many such
            cases, SP2103-1 to -4
            have been set to a value
            near the maximum (+64).
            A normal Grayscale pattern
            was not detected 15 times
            consecutively during the ID
            sensor Grayscale pattern
            check.
            1. Clean the ID sensor and/or
            drum.
            2. Replace the following, as
            deemed necessary:

            ��
            OPC drum

            ��
            Developer

            ��
            Cleaning blade

            ��
            Charge roller

            ��
            Charge roller cleaning
            roller

            ��
            LD unit

            3.
            If any of the above actions
            resolved the SC, perform all
            of the following:
            1- Execute SP3001-2 (ID
            Sensor Initial Setting).
            2- Return SP2001-1 (Charge
            Roller Bias Adjustment) to
            its default value.
            3- Return SP2103-1 to -4
            (LD Power Adjustment) to
            their default values.

            4.
            Upper right cover switches.

            Comment

            • tcs04
              FORMER Techie

              1,000+ Posts
              • Apr 2009
              • 1183

              #7
              Originally posted by lvsb
              doing a full PM is half correct, check the laser power SP 2103(i think) if the values are near the max range then the right door switches are breaking down under load and effecting laser power which in turn effects the ID sensor readings. usually you get sc 990 procon.c in the SC code history

              SC990 The following data is
              stored in the SC error log:


              File:
              procon.c
              Line: 8xxx (ex. 8573)
              Value: 0
              NOTE:


              In many such
              cases, SP2103-1 to -4
              have been set to a value
              near the maximum (+64).
              A normal Grayscale pattern
              was not detected 15 times
              consecutively during the ID
              sensor Grayscale pattern
              check.
              1. Clean the ID sensor and/or
              drum.
              2. Replace the following, as
              deemed necessary:
              ��


              OPC drum
              ��


              Developer
              ��


              Cleaning blade
              ��


              Charge roller
              ��


              Charge roller cleaning
              roller
              ��


              LD unit
              3.


              If any of the above actions
              resolved the SC, perform all
              of the following:
              1- Execute SP3001-2 (ID
              Sensor Initial Setting).
              2- Return SP2001-1 (Charge
              Roller Bias Adjustment) to
              its default value.
              3- Return SP2103-1 to -4
              (LD Power Adjustment) to
              their default values.
              4.


              Upper right cover switches.



              I agree, this code seems to occur when the laser power settings are "maxed out". I believe it can also be caused by a poor seal between the PCU and dev unit allowing toner to puff onto the laser diodes which require increased power to compensate. I would advise that in addition to the above, you replace the seal (AA151352) between the PCU and Dev unit and lock the two units together with a self tapping screw through the tag at the front left edge of the PCU /Dev unit.

              Comment

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