customer says that when they do a long run it seems to jam in the registration area of the machine. everytime i go the machine seems to be working fine. what can it be??
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G'day
Could be that the rego roll clutch is slipping on long runs and may need replacing. I have had some success, with cleaning the clutches, when unable to fit a new one. The same applies to the feed clutches. I have had also the case where the paper end stopper was missing, adn just doing a few was no problem, but on a longer run, the paper was shifting away from the pick up roll.
Are the sheets damaged, or have they just stopped?
Could it also be that the previous sheet has caused the problem, maybe with the exit switch not returning correctly. Good luck
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